Clinique makes a gentle brush cleaner for these brushes. If you have a Bare essentual brush, I can hardly believe it fell apart. I have cleaned mine several times and that has never happened. The baby shampoo might be to harsh...
Not surprised it fell apart with attempting to wash it, mine sheds worse than an old cat with just using it.
answered 4 years, 5 months ago
I wash mine regularly with a conditioning shampoo, gently squeeze out the extra water and let it air dry and I've never had it fall apart on me.
After a few years my brush has started shedding a bit, but I credit that to it's continued use and normal wear and tear.
answered 4 years, 6 months ago
i have washed my kabuki brush pretty much the same way several times. hot water, tiny but of soap, light scrubbing, thorough rinse, separating bristles so they dry faster. The first couple times i lost a few bristles but it didn't fall apart. you are supposed to wash your makeup brushes like the. if i were you i would call the retailer where you purchased it, explained what happened, sound dissatisfied, tell them it makes you think twice about ordering from them again if you can't trust their products, and usually they will replace the brush for free. if they wont, at least try to get free shipping (maybe expedited) from them for the trouble and "distress" this has caused you. This has worked for me so many times as long as i stress that things like this don't make me want to buy from the company because i can't trust them, it is annoying and time consuming to make these calls, and i do not have a makeup brush which i "desperately need". If it happens again i would try a different brand, there are several out there. good luck!
answered 4 years, 10 months ago
I cleaned with BE cleaner and mine still fell apart. Its poor quality. BE only has a 30 day warranty, spehora told me to contact them and they told me to contact spehora....
answered 4 years, 11 months ago
I found out that there is now a special cleanser for the brushes.
This might help. NOTE: When I washed mine, I sat it brush up and the moisture eventually loosened the adhesive in the base. This causes the brush to fall out and shred.
answered 5 years, 3 months ago