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Most Recent Questions
Recent Question:
Does this product have oil in it? Specifically, can I use it if I have eyelash extensions?
Recent Question:
Are these on the oily side?
Recent Question:
Safe to use with eyelash extensions?
Recent Question:
Can I use it to spot clean my brush?
Recent Question:
This came up in the new section. What makes them new? I have bought them over a year ago. Seems like the same packaging.
Questions with Most Recent Answers
Question:
How do I get stubborn mascara and foundation stains out?
Question:
in the picture it shows it has 5 oz of product but the description says 1 oz, so how many oz do you get?
Question:
Can you remove the dipbrow pomade with this remover?
Question:
How is it different from a Norwex face cloth?


Lancôme BI-FACIL - Double-Action Eye Makeup Remover

What it is:An award-winning, gentle, liquid eye makeup remover. What it is formulated to do:This formula activates when shaken to gently whisk away even waterproof eye makeup while conditioning and refreshing the skin. Ideal for sensitive skin and contact lenses, it leaves eyes feeling cool and relaxed without an oily residue. What else you need to know:This product has been ophthalmologist tested for safety.Beauty Tip:After removing all traces of eye makeup, apply Rénergie Lift Multi-Action Eye around the eye contour for a brighter, more youthful appearance by morning.
Questions & Answers:
32 Questions
 | 
226 Answers
Overall Rating:
4.717 out of 5
4.7
out of
5
Product Details

Questions & Answers for Lancôme BI-FACIL - Double-Action Eye Makeup Remover

Question
Safe to use with eyelash extensions?
asked 1 week, 2 days ago
BeautifulFit
(Seattle, WA)
on BI-FACIL - Double-Action Eye Makeup Remover
0 answers
Answers
This question currently has no approved answers.
Question
Is this non comedogenic? Can it cause milia?
asked 11 months ago
mm005
on BI-FACIL - Double-Action Eye Makeup Remover
1 answer
Answers
answer 1
I believe it is non comedegenic.
answered 5 months, 2 weeks ago
figgylicious
(Lees Summit,Missouri)
Question
Is this product gluten free?
This is actually a two part question. The first is is this product gluten free? I am having an incredibly difficult time finding information on it. Also, is this the makeup remover that is used in stores? Thank you!
asked 11 months ago
gmdire
on BI-FACIL - Double-Action Eye Makeup Remover
2 answers
Answers
answer 1
I don't know if it's gluten free but I have very sensitive skin and I have used this product for years and it's great. Never had any issues. I have even gotten in my eyes and it's so gentle it doesn't really sting. It's a great product
answered 5 months, 2 weeks ago
leaannb
(Franklin, TN)
answer 2
It doesn't matter if a cosmetic product has gluten or not. Gluten intolerence is only by ingestion. Gluten free cosmetic products is only a marketing gimmick.
answered 7 months ago
FashionSoldier
Question
Does Bi Facil eye makeup remover have oil
Does Bi Facil eye makeup remover contain oil as one of its ingredients?
asked 5 months, 3 weeks ago
PattyLaw
(Watertown, MA)
on BI-FACIL - Double-Action Eye Makeup Remover
2 answers
Answers
answer 1
If it does, you wouldn't know it. I HATE that greasy feeling that some of the eye makeup removers give you and this one doesn't leave one. I am also highly prone to breaking out and have never had an issue.
answered 4 months, 1 week ago
LeighLC
(Tennessee)
answer 2
No
answered 5 months, 2 weeks ago
figgylicious
(Lees Summit,Missouri)
Question
Is Bi-facil oil free?
I need to know this because I wear false eyelashes and to clean them the product must be oil free.
asked 1 year, 1 month ago
Anonymous
(Milwaukee, WI)
on BI-FACIL - Double-Action Eye Makeup Remover
3 answers
Answers
answer 1
No. I wouldn't recommend it for you. This, like many makeup removers, has two parts that you shake together before using. One of those parts is an oil.
answered 3 months, 2 weeks ago
AmandaCharlene
(Los Angeles, Ca)
answer 2
I use it to clean mine. Just use a Q-tip to clean.
answered 5 months, 2 weeks ago
figgylicious
(Lees Summit,Missouri)
answer 3
No
answered 6 months ago
lucie345
(Mansfield, Tx)
Question
is this product oil free?
i wear eyelash extensions, and can't use oil to remove my eye makeup. Thanks for your help
asked 1 year, 4 months ago
presh66
(California)
on BI-FACIL - Double-Action Eye Makeup Remover
3 answers
Answers
answer 1
Its a bi-phase formula - OIL plus watery liquid.
answered 2 weeks, 3 days ago
happyceci
answer 2
Don't use it with Lash Extensions!!!
answered 1 year, 3 months ago
sweetipy
(Pittsburgh,PA)
answer 3
Bi-Facial does have fatty emollients in it. I use Almay oil free makeup remover. You can ask your esthetician if that will work.
answered 1 year, 4 months ago
linzbelle
(Vallejo, CA)
Question
Ingredients in certain Lancome products
I am on a protocol which prevents me from putting anything on my skin which has salicylates in it. I recently purchased a lot of products when you had the Lancome special and need to know if any of them have salicylates in it. They are as follows: Bi-Facil, make-up remover, Absolute premium cream reconstuante, High Resolution Collaser-5X, Renergie Lift Volumetry, High Resolution Refill-3X, Flash Bronzer, tinted self-tanning leg gel with pure vitamin E, Teint Idole Ultra, La Base Pro, Tresor poudre precieuse pour le corps, perfumed body powder, and Tresor perfume. Thank you very much.
asked 4 years, 10 months ago
loraie
(Honolulu, HI)
on BI-FACIL - Double-Action Eye Makeup Remover
3 answers
Answers
answer 1
these are the listen ingredients in the makeup remover: AQUA / WATER / EAU, CYCLOPENTASILOXANE, ISOHEXADECANE, SODIUM CHLORIDE, POLOXAMER 184, HEXYLENE GLYCOL, DIPOTASSIUM PHOSPHATE, BENZYL ALCOHOL, POTASSIUM PHOSPHATE, QUATERNIUM-15, BENZALKONIUM CHLORIDE, PARFUM / FRAGRANCE, CITRONELLOL, GERANIOL
answered 1 week, 4 days ago
jcshovlin
(dallas, texas)
answer 2
Your best bet it to contact the company with this question either with the website or if you can get a number to call a rep. Goodluck!
answered 4 years, 3 months ago
estygirl
(Syracuse,New York)
answer 3
I don't see salicylates under the ingredient list.
answered 4 years, 7 months ago
thsg
(Atlanta, GA)
Question
How to learn expire date of products on sephora online?
How to learn expire date of products on sephora online?
asked 2 years, 4 months ago
Kingfer
(California, CA)
on BI-FACIL - Double-Action Eye Makeup Remover
4 answers
Answers
answer 1
I would replace this after 1 year because of the oil in the product; besides, you want to have the freshest products used on your face,
answered 1 week, 4 days ago
jcshovlin
(dallas, texas)
answer 2
It won't tell you online but on most makeup and skincare there is a little symbol on the packaging that will tell you how long it lasts. It looks like a jar with numbers in it. The numbers are how many months it lasts once it has been opened.
answered 3 months, 2 weeks ago
AmandaCharlene
(Los Angeles, Ca)
answer 3
yes PIN TO TOP OF Q'S PLEASE!
answered 1 year, 7 months ago
ajimama
(Racine, WI)
answer 4
Call them
answered 1 year, 11 months ago
btspiel
(kensington, md)
Question
Is the 100 point reward a 4.2 oz container?
asked 1 year, 2 months ago
SophiaNotSophie
on BI-FACIL - Double-Action Eye Makeup Remover
4 answers
Answers
answer 1
no, it is most likely the 1.7 oz container. the beauty insider rewards rarely are that large in size.
answered 1 week, 4 days ago
jcshovlin
(dallas, texas)
answer 2
100% no. The 100 point one is tiny, but the product does last a long time and it works really well, I would for sure spend the 100 points to try it out.
answered 1 year, 1 month ago
shanno88
(Toronto, Canada)
answer 3
No, it's 1.7oz
answered 1 year, 2 months ago
thatshortchicky
(Middletown, CT)
answer 4
The size of the 100 point perk is 1.7 oz.
answered 1 year, 2 months ago
1877SEPHORA
(San Francisco, CA)
Question
Does this product contain parabens?
asked 4 years, 5 months ago
Anonymous
(Santa Monica, Ca.)
on BI-FACIL - Double-Action Eye Makeup Remover
5 answers
Answers
answer 1
Yes, it does contain parabens in it
answered 2 years, 3 months ago
RetroPanda
(Atlanta, GA)
answer 2
it doesn't say so...
answered 3 years, 5 months ago
tiffcrs
(Toronto, ON)
answer 3
no parabens in ingredient list
answered 3 years, 6 months ago
sexychic84
(Seattle, WA)
answer 4
No.

Water, Cyclopentasiloxane, Isohexadecane, Green 6, Decyl Glucoside, Sodium Chloride, Polyaminopropyl Biguanide, Dipotassium Phosphate, Copper Sulfate, Geraniol, Disodium Edta, Potassium Phosphate, Citronellol, Hexylene Glycol, Fragrance.
answered 3 years, 8 months ago
goofpuff
(Houston, TX)
answer 5
I didn't find Parabens in the ingredient pool when I read the back of the bottle but I would message the company or call them for full confirmation.Hope this helps!
answered 4 years, 3 months ago
estygirl
(Syracuse,New York)
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