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Most Recent Questions
Recent Question:
Could you also use this to remove face makeup?
Recent Question:
can i use this as regular makeup remover too?
Recent Question:
Is this safe to use if you have eyelash extensions
Recent Question:
Are there parabens in this product or other unhealthy ingrediants?
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Questions with Most Recent Answers
Question:
can i use this as regular makeup remover too?
Question:
Is this beneficial to eye lash extention wearers?
Question:
Does it remove mascara without having lashes fall out? I usually use Urban Decay or the They're Real mascara.
Question:
Can it be used for the face as well?
See all questions : Makeup Q & A : Eye Makeup Q & A : Eye Makeup Remover Q & A


Lancôme BI-FACIL - Double-Action Eye Makeup Remover

What it is:A double-phase, fresh-as-water liquid eye makeup remover.What it does: This formula activates when shaken to gently whisk away even waterproof eye makeup, while conditioning and refreshing the skin. Ideal for sensitive skin and contact lens wearers, it leaves eyes feeling cool and relaxed without an oily residue. What else you need to know:This product was ophthalmologist tested.
Questions & Answers:
23 Questions
 | 
171 Answers
Overall Rating:
4.726 out of 5
4.7
out of
5
Product Details

Questions & Answers for Lancôme BI-FACIL - Double-Action Eye Makeup Remover

Question
Is product fragrance-free?
asked 3 years, 10 months ago
linbel
(Beaufort, SC)
on BI-FACIL - Double-Action Eye Makeup Remover
12 answers
Answers
answer 1
Barely noticeable? Seriously?!.... It reminds me that I'm applying fragrance up on my eyes.. very uncomfortable. Don't like it.
answered 2 years, 2 months ago
crabbylei
(San Francisco, CA)
answer 2
Not entirely, but it only has a very light scent of rose- very very light and pleasant- the "fragrance" ingredient is near the bottom of ingredient list.
answered 3 years, 2 months ago
ambercoon
(Arlington, VA)
answer 3
It has a rosey kind of scent, like most Lancome products. :)
answered 3 years, 3 months ago
xoxval
(Canada)
answer 4
it has a very light fragrance you almost don't smell it.
answered 3 years, 3 months ago
kaisorg
(Jersey City, NJ)
answer 5
This product has a very light fragrance, but it's barely noticeable.
answered 3 years, 3 months ago
babybunny14
(Woodbridge, CT)
answer 6
No, it has Rose Smell, I like it. but you may not.
answered 3 years, 4 months ago
ethangaga
(Charleston, WV)
answer 7
Yes
answered 3 years, 8 months ago
Georgie1
(Henderson, Nevada)
answer 8
Yes, it is fragrant free!
answered 3 years, 9 months ago
alanna84
(Harrisburg, PA)
answer 9
No. Check with Lancome to see if they make a fragrance-free version- sometimes they do.
answered 3 years, 9 months ago
librt
(Pacific Northwest)
answer 10
Yes
answered 3 years, 9 months ago
Dotseynh
(Conway, nh)
answer 11
No it is not, but it has a very soft scent as do all their products and almost has a rose water smell to it! I really enjoy this product.
answered 3 years, 9 months ago
Sabrije
(Salem, Ohio)
answer 12
THERE IS A SLIGHT FRAGRANCE NOTHING STRONG OR PERFUMEY ABOUT IT. BABY MAGIC, WHICH IS SUPPOSED TO BE SUPER GENTLE, SUNCREEN BURNS ME LIKE ACID AND THIS HAS NEVER HURT ME.
answered 3 years, 9 months ago
dcali174
(east islip, NY)
Question
Can you use this product on your face as well as eyes?
I like to use my eye makeup remover on my entire face. I'm thinking of making the switch to this one, but does anyone know if I an use it on my face as well as my eyes?
asked 4 years ago
icole
(San Francisco bay area, CA)
on BI-FACIL - Double-Action Eye Makeup Remover
11 answers
Answers
answer 1
I dont use this on my face and wouldnt recommend it. Its purpose is to remove mascara, which it does perfectly.
answered 2 years, 9 months ago
angelro
(brooklyn, new york)
answer 2
YES!!! I use it on my entire face to remove my make up. I have very sensititive skin and I would begin itiching immediately if the product wasn't for me - however, with this one NO itiching! So I've been using it now for two years with no problems on my entire face.
answered 2 years, 10 months ago
mzwigcrazy
(DC)
answer 3
Yes, and I do. It removes all makeup thoroughly.
answered 3 years, 2 months ago
ambercoon
(Arlington, VA)
answer 4
Yes! This is a good product gental enough for you to use on your entire face. I primarly use it on my eyes because it works great at removing waterproof makeup, but i use liquid foundation on the rest of my face and it removed it like a charm! Its gentle and smells good!
answered 3 years, 3 months ago
blondebeauty2
answer 5
Yes! I do the Same it works all over :)
answered 3 years, 4 months ago
ethangaga
(Charleston, WV)
answer 6
I have used it on my face, but it took me long since I use a cotton ball with this product, and I wanted something with more substance.
answered 3 years, 9 months ago
alanna84
(Harrisburg, PA)
answer 7
If you have normal-to-dry skin, it might work all over. I have sensitive, oily skin, however, and this product feels too moisturizing to use elsewhere on my face.
answered 3 years, 9 months ago
librt
(Pacific Northwest)
answer 8
USE IT EVERYWHERE! YOU CAN POUR THIS IN YOUR EYES AND NOT HURT THEM. IT'S AMAZING
answered 3 years, 9 months ago
dcali174
(east islip, NY)
answer 9
I've never used it specifically for my face, but when removing eye makeup I've swiped my cheeks with it before. It seems to do a good job taking off any makeup, and it's very gentle. I think it would work fine for the whole face. Even if you don't like it for the rest of your makeup removal, it's the best when it comes to eyes.
answered 3 years, 10 months ago
TaraBest
(Seattle, WA)
answer 10
i wouldn't recommend it because it is quite oily and if you are prone to acne it might clog your pores and cause you to break out. it's great on the eyes though
answered 3 years, 11 months ago
tweezer26
(Costa Mesa, CA)
answer 11
Haven't tried it, but it is gentle enough for that.
answered 4 years ago
soswanky
(Down South)
Question
Does this work for dry skin?
asked 3 years, 9 months ago
moodswings37
(San Francisco, CA)
on BI-FACIL - Double-Action Eye Makeup Remover
11 answers
Answers
answer 1
Yes. It's super gentle and conditions the skin. I have very dry skin in the winter and it feels great going on and leaves the skin around my eyes soft.
answered 3 years, 4 months ago
joeandjack
(Minnnestoa)
answer 2
Yes! its great for dry skin! its very gently
answered 3 years, 4 months ago
ethangaga
(Charleston, WV)
answer 3
It feels nourishing and doesn't irrate, so I'd say yes!
answered 3 years, 4 months ago
sensitiveone
answer 4
Yes, it is not drying at all. It is oil based.
answered 3 years, 4 months ago
makeupgeek09
(Syracuse, NY)
answer 5
Yes, it would be fine for that.
answered 3 years, 4 months ago
lingeriepinkysl
(Bay Area, CA)
answer 6
Yes.
answered 3 years, 6 months ago
laperru
(margate, nj)
answer 7
I have dry skin and I have used this for years. It's very gentle and non abrasive. I also recomend L'Occitane if you aren't happy with your skin care. I use it and it's done wonders!
answered 3 years, 6 months ago
sweetrolls
(San Francisco, CA)
answer 8
I tend to have dry skin, and I've had no problems. In an emergency, I've used this to remove face makeup and didn't notice any problems.
answered 3 years, 8 months ago
bookofkells
(Long Beach, CA)
answer 9
YES
answered 3 years, 8 months ago
Georgie1
(Henderson, Nevada)
answer 10
This product moisturizes nicely and leaves the skin supple and smooth. The most important thing is that it does not require excessive rubbing of delicate tissue to get makeup off.
answered 3 years, 8 months ago
triciakristine
(Portland, OR)
answer 11
I have pretty dry skin under my eyes... this works for me!! And not all oily or greasy! Perfect!
answered 3 years, 9 months ago
makeupjunkieeeee
(San Pedro,CA)
Question
Does this cause eyelashes to fall out?
Due to the dry winter season my eyelashes are especially dry and prone to breakage. Since this is tough enough to remove waterproof makeup, i was wondering how tough it was on lashes. Any lash fall-out?
asked 3 years, 2 months ago
jackadoodledo
on BI-FACIL - Double-Action Eye Makeup Remover
11 answers
Answers
answer 1
I have not encountered a problem with eye lashes falling out with this product. Other brands have caused eye lash fall out :( I use Definicils waterproof mascara and this is so gentle, effective and seldom lose a lash. I hope you have great results too!
answered 1 year, 3 months ago
jakesmom414
(Decatur, IL)
answer 2
Because its a water and oil mixture you get the benefit of oil to remove the makeup without the greasiness! I use it yr round and it's worth it!
answered 2 years, 1 month ago
estygirl
(Syracuse,New York)
answer 3
This dosent cause eyelashes to fall off. The mascara you use might. This actually makes my eyelashes soft and is non irritating.
answered 2 years, 9 months ago
angelro
(brooklyn, new york)
answer 4
This product will not make your eyelashes fall out. A little goes a long way. Be gentle around the eyes when using the product - my eyelashes shed as well and I haven't had a problem and I've been using this for two years now.
answered 2 years, 10 months ago
mzwigcrazy
(DC)
answer 5
This is actually very moisturizing. Just make sure you are very gentile when removing or applying anything to the delicate eye area. Soak your cotton ball in the BI-FACIL and then press it on your eye for a few seconds before wiping. Letting it sit on the eye for a sec will allow the product to soak in before wiping.
answered 2 years, 10 months ago
haziek
(Savannah, GA)
answer 6
No, this will not make your eyelashes fall out. It is very good for senstive skin, it is basically half oil and you have to shake it up, but it will leave your skin moisturized.
answered 3 years, 1 month ago
jackietl
(Tampa, FL)
answer 7
I've been using this for twenty years -- best on the market IMHO :-)
answered 3 years, 1 month ago
graciesgram
(Lafayette, IN)
answer 8
This makeup remover is very gentle to my lashes, I've had 0 lashes fall out after using it (really, I was even surprised). However I have used it only with non waterproof mascara which is generally much easier to clean anyway.
answered 3 years, 1 month ago
sisik
(San Francisco, CA)
answer 9
NO lash fall out whatsoever.
I think it conditions my lashes actually... I used to just wash my makeup away with my facewash, and I think all the scrubbing that required made my lashes fall out more. This stuff is awesome you really should try it.. seems to just dissolve makeup- no mess, no raccoon look. Just makeup swiped away.
I dampen a cotton round, press gently to each eye to kind of moisten, then swipe the makeup away. I can remove both eyes with one round. This stuff is great.
answered 3 years, 1 month ago
mercyangel
(Pasadena, MD)
answer 10
i've never had an issue with my eyelashes. i would think if you rub your eyes pretty hard that would cause them to fall out regardless of what makeup remover you use
answered 3 years, 2 months ago
jensfun
(las vegas)
answer 11
I never had any lashes fall out from using this product and I've been using this for several years.
answered 3 years, 2 months ago
lynnchills
(Walla Walla, WA.)
Question
About how long does the bottle last you?
I got a sample bottle with a recent purchase at Lancome and am absolutely in love with it but can't really justify spending so much on something I use to remove eyeliner/mascara; if I knew it lasted awhile though I could bite the bullet!
asked 2 years, 9 months ago
lhaley
(Charleston, SC)
on BI-FACIL - Double-Action Eye Makeup Remover
11 answers
Answers
answer 1
Not long but I use it daily!
answered 1 year, 3 months ago
Annoula85
(New York)
answer 2
About six months. To extend it I use Q-tips rather than a cotton ball. I wash my face then dip the Q-tip in the eye make-up remover. A Q-tip also allows me to remove eye make-up without getting the stuff in my eyes.
answered 1 year, 6 months ago
tamarabrit
(cabot, arkansas)
answer 3
I usually average 2-3mo....I will not use anything else!
answered 2 years, 1 month ago
estygirl
(Syracuse,New York)
answer 4
It lasts about one year for me on premises that I don't wear makeup frequently(about 4-8 times/month) and only use it for eye shadow/mascara(not the whole face). It's definitely a worth buying. Hope it helps.
answered 2 years, 5 months ago
tententen
(New York, NY)
answer 5
because it works so well, you dont have to keep going over and over. mine last about 6 months. i use waterproof/liquid eye makeup.
answered 2 years, 6 months ago
dreab
(Las Vegas, NV)
answer 6
I use this product daily and buy 2-3 bottles per year.
answered 2 years, 8 months ago
lisaf01
(Jackson, MS)
answer 7
it lasts me about 4 months
answered 2 years, 8 months ago
bigred47
(Anaheim Hills, CA)
answer 8
It lasts me for months. A little goes a long way. When I used to wear makeup every day, I wouldn't have to buy another bottle for at least (AT LEAST) 6 -10 months. But, it also does depend how much you use when you do use it.
answered 2 years, 8 months ago
tracebiz
(Livingston, NJ)
answer 9
more than a couple of months. It doesn't take much to work.
answered 2 years, 8 months ago
curly10
(Merrimack, NH)
answer 10
I use it at night and sometimes in the morning and it lasts almost a year. Buy it.
answered 2 years, 8 months ago
bisousnours
(NY)
answer 11
Honestly the bottle lasts me about 2 months. it could last u more or less depending on how much mascara you use. I use it every day and i use alot of mascara hahaha. Its the best investment for your eyes, because it wont irritate the eyelid and gentle on your eyelashes.
answered 2 years, 9 months ago
angelro
(brooklyn, new york)
Question
Could I use this to remove makeup all over my face, or just my eyes? I'm looking for an all-in-one type of product.
asked 4 years, 10 months ago
Anonymous
(New York, NY)
on BI-FACIL - Double-Action Eye Makeup Remover
11 answers
Answers
answer 1
I've used it all over, even on my neckline. It tastes awful however but I keep mouthwash on hand for when I have to take off lipstick
answered 1 month, 3 weeks ago
CapesEveryDay
answer 2
You can use it all over but you still need to wash your face. If you want an all in one there is a product but its hard to find call Osmopure Cleansing Water by Institut Esthederm..its a 3 in one product...eye makeup remover,facial cleanser and toning lotion. We sell it where I work at but it is hard to find. Goodluck!
answered 2 years, 1 month ago
estygirl
(Syracuse,New York)
answer 3
Yes, it can be used to remove all makeup, and does so very well!
answered 3 years, 2 months ago
ambercoon
(Arlington, VA)
answer 4
no, this is just for the eyes. You'd ust Fresh Soy Facial Cleanser, I like it the best for the face and eyes but you'll have to use it couple of times when you remove eye makeup because it doesn't work as fast on the eyes as eye makeup removers.
answered 3 years, 3 months ago
kaisorg
(Jersey City, NJ)
answer 5
Yes, you can use it allover! its very gentle.
answered 3 years, 4 months ago
ethangaga
(Charleston, WV)
answer 6
This is an eye makeup remover only, Lancome does make a cleansing water though. They don't recomend it for daily use, but it's good for travel or a night at the club and you just need a quick cleanse.
answered 3 years, 6 months ago
sweetrolls
(San Francisco, CA)
answer 7
I don't know if I'd use it for all over, all the time. I did once or twice because of special circumstances. Normally, I would use my usual cleaning program and revise my eye products so I wouldn't need it, and only use this when waterproof eye makeup is involved. If you do try it, let us know how it goes.
answered 3 years, 8 months ago
bookofkells
(Long Beach, CA)
answer 8
If you have dry skin you could use it all over. But it does contain oil so you won't want to use it on oily skin. It's intended for removal of eye makeup specifically.
answered 3 years, 8 months ago
Georgie1
(Henderson, Nevada)
answer 9
You can definitely use both, however, because it's very oily, your face will feel very oily once you are donw.
answered 3 years, 9 months ago
alanna84
(Harrisburg, PA)
answer 10
Yes, my skin is sensitive and I use this to remove all makeup.
answered 3 years, 11 months ago
DiorDeLovely
(Plantation, Florida)
answer 11
I only use this product on my eyes, so I recommend finding a face wash and toner to remove make-up on other parts of your face.
answered 4 years, 10 months ago
Laur9411
(Greenwich, CT)
Question
how many ounces in the bi-facil eye remover
asked 2 years, 8 months ago
Anonymous
(bradenton fl)
on BI-FACIL - Double-Action Eye Makeup Remover
9 answers
Answers
answer 1
4.2 oz
answered 1 year, 4 months ago
vanillammm
(San Francisco, Ca)
answer 2
4.2oz
answered 2 years, 1 month ago
estygirl
(Syracuse,New York)
answer 3
4.2 I believe in the standard size
answered 2 years, 3 months ago
akh12
(Minneapolis, MN)
answer 4
4.2 ounces in the lancome bi-facil
answered 2 years, 4 months ago
MissPrincessH
(Olympia, WA)
answer 5
4.2 fl oz
answered 2 years, 4 months ago
thsg
(Atlanta, GA)
answer 6
4.2 FL OZ
answered 2 years, 5 months ago
tententen
(New York, NY)
answer 7
4.2 fluid ounces; a little goes a long way
answered 2 years, 6 months ago
lilly1962
(Long Beach, CA)
answer 8
4.2 oz
answered 2 years, 6 months ago
dreab
(Las Vegas, NV)
answer 9
4.2 oz.
answered 2 years, 7 months ago
randie
(San Antonio, TX)
Question
is the Bi-Facil makeup remover oil based?
I need to know if this product is oil-based or not
asked 4 years, 10 months ago
trishiyeah
on BI-FACIL - Double-Action Eye Makeup Remover
8 answers
Answers
answer 1
Yes, there is a lipid (oil) phase in this formula. It helps with the removal of waterproof makeup. I've used this product for a long time, and it's never caused my oily skin to break out.
answered 3 months ago
LaFurie
(Quebec, QC)
answer 2
Yes!! Not recommended for contact wearers or eyelash extensions.
answered 1 year, 6 months ago
tamarabrit
(cabot, arkansas)
answer 3
I don't have the product in front of me but I would say yes, it is oil based because there is a separation you can see in the product. You have to shake to mix it up before use. It really doesn't leave a greasy feeling though in my opinion.
answered 3 years, 5 months ago
sssmiley
(Fort Collins, CO)
answer 4
It's a layer of oil followed by a layer of water (plus other skin-conditioning ingredients). It doesn't feel that oily if you remember to shake the bottle to combine them together, but it does leave the skin-conditioning ingredients on your eyelids (which might not be good for the daytime if you plan to re-do your makeup). If you're just looking for an oil-free eye makeup remover, try Lancome's Effacil :]]
answered 3 years, 5 months ago
beautyfile
(Davis, CA)
answer 5
I think it's half and half so you will need to shake it before you use it. But it is not oily, it doesn't stink your eyes or leave you with a blurry vision.
answered 3 years, 6 months ago
prettyflower
(Antioch, ca)
answer 6
Yes.
answered 3 years, 8 months ago
Georgie1
(Henderson, Nevada)
answer 7
I believe it's a combination; you have to shake it up before you use, so I'd guess yes, there must be somewhat oil-based.
answered 3 years, 10 months ago
LasVegasDiva
(Las Vegas, NV)
answer 8
There will be a little oil-residue left on your eyes after use, but I usually just wipe it off with a cotton pad and wash with some warm water. The skin around the eyes and the eyelid are very thin, you don't want something harsh and drying. Bi-facil is one of the best I've used.
answered 4 years, 10 months ago
kumiko
(Toronto, Ontario)
Question
which one bi-facil or dior instant eye remover
i just got Bi-facil and i like it alot but im wondering if Dior is better, has any one tried both?
asked 3 years, 2 months ago
lovesomgifts
(little rock, ar)
on BI-FACIL - Double-Action Eye Makeup Remover
8 answers
Answers
answer 1
I've tried both and still continue to repurchase Lancôme bifacil. I found the Dior one left a film after use and that it didn't remove my eye makeup as quickly and as easy. I had to hold the cotton pad to my eye for quite some time and had to rub! Where as the Lancôme one removes eye makeup effortlessly.
answered 11 months ago
courtneylorrain
(Regina, SK)
answer 2
The best thing about skincare products is to just have fun and see what works for you! I love Bi-facial but never tried Dior....try them both and see for yourself!
answered 2 years, 1 month ago
estygirl
(Syracuse,New York)
answer 3
The viscocity of the Christian Dior make-up remover is slightly thicker; the Bi-Facil remover from Lancome is much thinner, literally like water, and it seems to be a little less irritating. It's really all just a matter of personal choice. I prefer the Lancome.
answered 2 years, 6 months ago
lilly1962
(Long Beach, CA)
answer 4
Cannot go Wrong with this one or NARS
answered 2 years, 6 months ago
dreab
(Las Vegas, NV)
answer 5
I have tried both and prefer bi-facil.
answered 2 years, 6 months ago
orbi
answer 6
bi facil is better than any other eye makeup remover.
answered 2 years, 8 months ago
bigred47
(Anaheim Hills, CA)
answer 7
Hi there!! I have tried both, as well as many others. I can honestly say that BI-FACIL is the best. It removes waterproof makeup and it is so gentile.
answered 2 years, 10 months ago
haziek
(Savannah, GA)
answer 8
I wear Dior Show mascara, but you can't beat this Lancome product.
answered 2 years, 11 months ago
tlawish
(Bellevue, WA)
Question
How does this compare to cleansing oils?
How does this compare to cleansing oils, like Boscia or Shu Uemura?
asked 3 years, 1 month ago
lantzy
on BI-FACIL - Double-Action Eye Makeup Remover
8 answers
Answers
answer 1
I would't compare this to either cleanser. Those are both oil based cleansers that you add water to and rinse off. This doesn't need to be rinsed off, you simply splash some on a cotton pad and then wipe it all over your face. Viola you are done, no rinsing needed.
answered 1 year, 4 months ago
vanillammm
(San Francisco, Ca)
answer 2
Shu Uemura is my favorite cleaning oil! But comparing to Lancome, Shu Uemura would be a little bit oily, and Lancome's Bi-Facil is more gentle and I only use it on the eye area, while I apply Shu Uemura on the whole face/neck.
answered 2 years, 5 months ago
tententen
(New York, NY)
answer 3
Cleansing oils still leave mascara on your lashes, you see it when you wake up in the morning, it is as though you didnt take your eye make up off. I have tries all of the cleansing oils to remove my mascara and nothing works like lancome bi-facil double action.
answered 2 years, 9 months ago
angelro
(brooklyn, new york)
answer 4
This product is better because it has two phases. Mascara is made from both watery and oily products, and to effectively remove everything, you need a product that is also based on water and oil such as this one. Cleansing oils are great for removing waterproof mascara, which has a higher amount of oily products (actually waxes) in it, but this product is even better. It is also gentler, less messy, doesn´t make your eyes go all blurry, and doesn´t let cotton ball residues get in your eyes (that really hurts).
answered 2 years, 9 months ago
evelynps
(São Paulo, SP)
answer 5
I don't use anything else but this so in my book nothing compares to this product
answered 2 years, 10 months ago
mzwigcrazy
(DC)
answer 6
I got a small bottle of makeup break up by Boscia with a start up kit. Way too oily for me when I removed eye makeup. got into my eyelashes and eyes! Yuk had to rinse rinse rinse. Bi-facial is WAY less oily and removes makeup MUCH better! Dont even have to rinse if ya don't want to.
answered 2 years, 10 months ago
ante419
(louisville ky)
answer 7
I think cleansing oil is mean for your face makeup. They work very well on remove foundation etc. I usually use bi-facil to remove my eyemakeup first and then use cleansing oil to remove my face makeup. I think bi-facil is specifically for eye makeup. It's very smooth, gentle and it doesnt irratate my eyes! This is the best eye makeup remover that works on waterproof makeup as well. Hope you find this helpful:)
answered 2 years, 11 months ago
missali
(NY)
answer 8
it is stronger and works better comparing to oil cleanser. Since oil cleanser are made for the purpose of general make up remove, like your foundation. you would find it not comfortable for your eyes, either too greasy or hurts a little, and for heavy makeup like waterproof product, can't completely remove or takes a lot of work to remove.
answered 3 years, 1 month ago
aliceny
(new york, ny)
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