Search Sephora

Looking for Answers about this Product?

Bath & Body(Q:2325 A:7239)
Fragrance(Q:3137 A:9079)
Hair(Q:4819 A:14394)
Makeup(Q:64199 A:171791)
Men(Q:479 A:980)
Skin Care(Q:24790 A:75315)
Tools & Brushes(Q:3596 A:8885)
Accessories(Q:816 A:2027)
Hair Tools(Q:632 A:1092)
High Tech Tools(Q:1574 A:4040)
Value & Gift Sets(Q:28 A:41)
Shop now at Sephora
or
Choose a Category
 
Most Recent Questions
Recent Question:
Nickel free?
Recent Question:
is this duo sold in sephora stores?
Recent Question:
Is the mascara full or travel size??
Recent Question:
How long does the curl last?
Recent Question:
Can the curler pad refill be used in other curlers?
Questions with Most Recent Answers
Question:
Does it break lashes?
Question:
from 1-10, how "loose" would you describe this as?
Question:
Is the mascara full or travel size??
Question:
is this duo sold in sephora stores?
Question:
The curler does not get very hot at all. Is this normal?


SEPHORA COLLECTION Heated Eyelash Curler

What it is: An eyelash curler that heats up with the power of 1 AAA battery (not included). What it does: This compact curler adds an instant, extreme curve to lashes. The safe, sleek, and modern design is easy to use and fits perfectly to the shape of the eye. Pop the cover back on and it’s ready to take anywhere. What else you need to know: This product is not tested on animals.
Questions & Answers:
14 Questions
 | 
77 Answers
Overall Rating:
3.124 out of 5
3.1
out of
5
Product Details

Questions & Answers for SEPHORA COLLECTION Heated Eyelash Curler

Question
The curler does not get very hot at all. Is this normal?
I waited for 10 minutes for the curler to heat up. The curler felt slighly warm to the touch. Does the mechanism get hotter inside the unit where the eyelashes actually touch? I can't tell if it even worked on my lashes. I touched my lashes and they were not even warm. Did I get a dud or does it just not get very hot?
asked 2 years, 8 months ago
amyblu
(Cleveland, OH)
on Heated Eyelash Curler
9 answers
Answers
answer 1
Mine did not get hot at all. That's probably why it doesn't curl the eyelashes.
answered 1 week, 4 days ago
VelvetPearls
(Los Angeles, CA)
answer 2
No, it doesn't get overly hot, which is a good thing since it's so close to your eye, but mine gets warm enough to curl. If I get too close to my eye it's def uncomfortably warm. And it takes a bit of fiddling to find out which way works best for you. It truly does work.
answered 3 months ago
Jules56
(Wichita, KS)
answer 3
It doesn't feel very warm on the outside, but once you put it up against the root of your lashes, you can feel it.
answered 3 months, 1 week ago
noleindior
(Atlanta, GA)
answer 4
Change the battery. I let it warm up a minute before using it. I use rechargeable batteries because it needs fresh batteries to work well.
answered 2 years, 2 months ago
mbaustin
(Austin, TX)
answer 5
I had the same issue.
answered 2 years, 3 months ago
JPGLAM
answer 6
You should slightly feel the heat when you're running this thru your lashes, I can feel this (barely) when gliding it at the base of my upper lashes, but the safety feature/preventative design to keep you from burning both your eye lid/fingertips. (Also, I think because of all the various flatteners, curlers, various manual labor we do daily, our perception of "hot" is a 420 degree iron vrs the lower amount of heat we may actually need for our lashes.)
answered 2 years, 4 months ago
MirabellaSnowy
(Cadillac, MI)
answer 7
Try a new battery, and if that doesn't work take it back. I find it only heats up enough when it has a full or almost-full battery. It does heat more on the inside than out on the plastic, but you should still be able to tell it's working.
answered 2 years, 6 months ago
skate08
(Canada)
answer 8
Yes, your curler is not heating properly. My curler gets very hot within 15 seconds and gives a steep upward curl. I can feel the heat radiating on my eyelid and brow bone.

Are you seeing the little white light when you turn the curler on? I had difficulty at first because the sliding switch tends to want to slide higher than the point that turns on the heating element. You need to slide the switch upward only until a tiny light pops on. Exchange it for a new one if you can't get the light to come on by fiddling with the switch.
answered 2 years, 8 months ago
alicepalace
(Houston, TX)
answer 9
its normal, try another brand
answered 2 years, 8 months ago
nicknamecc76
(roxbury ct)
Question
How do I use this?
Just bought your heated eyelash curler and it came without instructions. I suppose you believe I know how to use this instinctively, but I don't. How about giving a few clues.....
asked 2 years, 8 months ago
bobbievn
(Missouri)
on Heated Eyelash Curler
8 answers
Answers
answer 1
Hold it at the base of your lashes once heated, and slowly wiggle it upward along the lash. Personally, I like a lot of lift in my lashes, so I hold it against the root for a little bit longer.
answered 3 months, 1 week ago
noleindior
(Atlanta, GA)
answer 2
This is what a Sephora employee told me- use it after you have mascara on. Just hold it at the base of your lashes but not on your eye lid. Sometimes I will bring it up to the tip of my lashes like when you put on mascara. It takes a little longer than a regular curler. I do both eyes twice if I want more curl.
answered 4 months, 1 week ago
mtnmom
(Colorado)
answer 3
Use it like curling iron to your hair, stay and against your lashes in certain position of the section of your lashes, from bottom to the top to make it curl, it will holds naturally with naked lashes, better than eyelash primer "ruins" texture of mascara. DO NOT use it like mascara wand just sweep in all the way up, because the lashes doesn't take heat( just like curling iron to our hair) that's not going to make your curl stay in the shape esp if you have soft eyelashes doesn't hold curls up well.
answered 8 months ago
tzz722
answer 4
Start at the base on the outer lashes and roll up. Hold it at the tip of lashes for a bit. Follow with the rest of the eye. If needed, roll top half of lashes again towards the tips. Use after your mascara dries.
answered 2 years, 2 months ago
mbaustin
(Austin, TX)
answer 5
My "manual" was the smallest instruction paper, folded in the very bottom of the packaging, about the size of/smaller than a fortune cookie, and with subsequently teeny writing as well.

You install the battery by pulling apart the top curling portion & bottom battery/on & off portion.

Once you push the two pc's back together (tightly, with absolutely zero space in between) you slide the on/off button all the way towards the curling portion, and wait 15-20 seconds for the unit to heat up.

(I used this time to apply my mascara as it says to only use on lashes that have mascara applied. I know this sounds counter productive, but I've tried both ways and it doesn't "melt" anything or cause clumping or any negative results. I think it keeps the lashes protected as well as "activates" the mascara in a sense.)

Glide tool thru your mascara coated lashes as much as you'd care to, and once you have your lashes as curled as you'd like them, you have to hold the lashes in the curled position (you can use your index finger to just provide pressure against the base of your upper lases, pushing in towards your lid...) so that the curl can "set' similar to your hair curls.

Good luck!
answered 2 years, 4 months ago
MirabellaSnowy
(Cadillac, MI)
answer 6
Give it 15-30 seconds to warm up then start at the base of the lash line and gently sweep up. Before and after mascara is recommended,
answered 2 years, 6 months ago
onesillyanna
(Anderson, SC)
answer 7
Apply some mascara, then it is like a heated mascara brush. You start at the base of the lash and hold it, then work your way up the lash. It is easier than it looks.
answered 2 years, 7 months ago
hgibbs13
answer 8
Here's what the instructions that came with my curler say:
"For best results, use after mascara is applied. Turn curler on and heat for approximately 15 seconds. Place curler comb under lashes and gently lift. Hold curled lashes in place until desired curl is achieved. Remember to turn off curler to avoid overheating."

"To clean: Remove battery by sliding off battery cap. Wipe curler comb and body with a soft, damp cloth. Do not immerse in water."

Hope that helps!
answered 2 years, 8 months ago
alicepalace
(Houston, TX)
Question
how do you know when it is done heating up?
asked 1 year, 2 months ago
8missk8
on Heated Eyelash Curler
7 answers
Answers
answer 1
I flip mine on before I use my standard eyelash curler. Once I am done with both eyes, the heated curler is warm enough.
answered 3 months, 1 week ago
noleindior
(Atlanta, GA)
answer 2
I just touch it on the side of my wrist. I don't think there is a specific amount of time, but it takes longer if the battery needs to be changed.
answered 4 months, 1 week ago
mtnmom
(Colorado)
answer 3
It will never be so hot. You can just touch it, It is just warm not even hot. This makes this product safe, but I think it is a little bit useless. I didnt see any better function than traditional curlers.
answered 8 months ago
Kkkkwk
(Los Angeles, CA)
answer 4
Usually I will hold it against my lip or my chin and, if it feels hot, will go ahead and use it. There is no timing light or any other indicator that you would typically find on other styling tools, such as a curling iron.
answered 10 months ago
thepezzill
(Providence, RI)
answer 5
there is a small light when it's turned on - just want a few seconds and you can feel the heat as you lightly brush it through your lashes.
answered 1 year ago
almnash
(Nashville, TN)
answer 6
it feels warm
answered 1 year, 1 month ago
luv2shop4me2
(Chattanooga,TN)
answer 7
I just turn it on while I am doing my foundation and 3 minutes later, when I'm ready to curl, so is it!
answered 1 year, 2 months ago
janien
(Livermore, CA)
Question
Can this be cleaned?
I love this product! But, it does get dirty quickly with the mascara. What is the best way to clean it without ruining the heating agent?
asked 2 years, 6 months ago
SarahMelinda
(Venice, CA)
on Heated Eyelash Curler
6 answers
Answers
answer 1
I pull it apart from the base, and clean the head with either a dry toothbrush or a mascara spoolie from Sephora.
answered 3 months, 1 week ago
noleindior
(Atlanta, GA)
answer 2
I was told to use alcohol to clean it.
answered 4 months, 1 week ago
mtnmom
(Colorado)
answer 3
I take an old mascara wand, clean it free of mascara and dry it, then brush it gently through the eyelash slots in the device
answered 1 year ago
almnash
(Nashville, TN)
answer 4
Every now and then I wipe it with a makeup remover.
answered 2 years, 2 months ago
mbaustin
(Austin, TX)
answer 5
While it's still warm run it back and forth over a terry cloth towel.
answered 2 years, 3 months ago
JPGLAM
answer 6
I would suggest cleaning it with some 99% ispropyl alcohol on a q-tip. I regularly use 99% alcohol to clean various electronics as its high alcohol content cleans well while leaving no chance of rusting metal. It evaporates rapidly and wont damage electronic parts.

70% ispropyl alcohol is the easiest to find, but has a much higher water content which is not good for electronic devices and metal. You should be able to find 99% at pharmacys, or online.
answered 2 years, 5 months ago
MeganET
Question
is it on?
I cant tell if its even on?
asked 2 years, 5 months ago
Starlette17
(Monterey, California)
on Heated Eyelash Curler
6 answers
Answers
answer 1
Should be a tiny light right under the brush. Its pretty bright when the battery is new.
answered 4 months, 1 week ago
mtnmom
(Colorado)
answer 2
there is a little light where you turn it on, that will show when it's on. If the lower tube is split it won't light up or work. If it's working you will feel a slight warmth as you pull it through your lashes.
answered 1 year ago
almnash
(Nashville, TN)
answer 3
There's a little light that will come on so that you know it's on.
answered 1 year, 11 months ago
PleasurePamela
(PA)
answer 4
A little light comes on.
answered 2 years, 2 months ago
mbaustin
(Austin, TX)
answer 5
A tiny dot of light will come on when you turn it on
answered 2 years, 3 months ago
manola
(Fairfield CA)
answer 6
Once the battery is installed, you have make sure the top/curler piece is completely pushed back together/reassembled. If it is tightly assembled (absolutely zero space between the battery compartment & the top piece, when you push the slide button up, an orange light will turn on & remain on the entire time you use the product. Just wait the 15 seconds as directed in the manual and it'll be heated in no time.

Also, when you cap this following your use of the product, there's absolutely no way for the curler to stay turned on as the cap itself pushes the on slide back to the starting/off position.
answered 2 years, 4 months ago
MirabellaSnowy
(Cadillac, MI)
Question
how doi open it?
how do I open it to insert the bettery?
asked 2 years, 3 months ago
Anonymous
(miami, fl)
on Heated Eyelash Curler
6 answers
Answers
answer 1
It pulls apart in the middle.
answered 4 months, 1 week ago
mtnmom
(Colorado)
answer 2
thee are two parts - an upper comb part and a lower tube that slides onto the upper comb's slight projection. Just lightly pull them apart and you can add the battery.
answered 1 year ago
almnash
(Nashville, TN)
answer 3
Simply pull the top off of the bottom. When you see it in person, you'll understand what I mean.
answered 1 year, 11 months ago
PleasurePamela
(PA)
answer 4
Pull it apart where it separates.
answered 2 years, 2 months ago
mbaustin
(Austin, TX)
answer 5
THE CURLER PULLS APART - THERE ARE LITTLE ARR0WS THAT SHOW YOU WHERE THE OPENING IS. I DON'T STORE MINE WITH THE BATTERY IN IT - ITS TOO EASY TO LEAVE IT ON. I JUST PUT THE BATTERY IN WHEN I USE IT.
answered 2 years, 2 months ago
jklcalif
(Redondo Beach, California)
answer 6
The part with the heating element separates from the handle just below the on/off switch.
answered 2 years, 3 months ago
onesillyanna
(Anderson, SC)
Question
Mine did not come with instructions and I cannot figure out which way the battery should be put in +/-
I tried both ways with several different batteries and cannot get the light to come on...Defective? Seems like everyone hates the tool. I may just have to exchange for a different brand
asked 1 year, 7 months ago
beautymadness
on Heated Eyelash Curler
6 answers
Answers
answer 1
Positive side up. If the light doesn't come on after you slide it on, then exchange it.
answered 3 months, 1 week ago
noleindior
(Atlanta, GA)
answer 2
I like mine. The battery has to be put in with the positive end at the top- in other words the end with the little bump goes so can see it. Make sure you have a new battery. Mine uses up the power fast and gets warm fairly quickly. I replace the battery when the light is getting dim and it doesn't feel very warm.
answered 4 months, 1 week ago
mtnmom
(Colorado)
answer 3
I had a problem to . you have to kinda play with it to find the right spot . when you do you'll see an orange spark that'll stay on once you keep it in the right spot.
answered 4 months, 1 week ago
Daisydayna
(Ephrata PA)
answer 4
I have inserted the battery with the projection facing the upper comb part with success. When I accidentally mashed the lower tube it split, then the battery wouldn't work unless I held it tightly. This is not the type of product to store haphazardly.
answered 1 year ago
almnash
(Nashville, TN)
answer 5
Probably defective, although sometimes I find I have to rotate the battery to just the right orientation for it to slide all the way down in the barrel or the top to fit all the way down (as if the battery isn't perfectly round and you're trying to put an oval peg in an oval hole the wrong way, if that makes sense). Take it back for a new one, because when this works it is a brilliant product - I don't even use my Shu Uemura any more!
answered 1 year, 6 months ago
skate08
(Canada)
answer 6
Top of the battery (+) goes towards the element. I sometimes use duct tape to secure the two pieces together to ensure a good connection. This quick fix works nicely.
answered 1 year, 7 months ago
buschy
(Edmonton, AB)
Question
Would this hurt if i touched m¥ skin?
asked 2 years, 8 months ago
Linds555
on Heated Eyelash Curler
5 answers
Answers
answer 1
No. It only feels super warm when the battery is fresh. I've never burned my lashes or my skin.
answered 3 months, 1 week ago
noleindior
(Atlanta, GA)
answer 2
No
answered 2 years, 2 months ago
mbaustin
(Austin, TX)
answer 3
I was afraid of the potential to hurt myself, there is a slotted guard that prevents the heating element from getting too close to the skin. I feel the warmth but have not been burned.
Hope that helps.
answered 2 years, 6 months ago
onesillyanna
(Anderson, SC)
answer 4
No. You can put your finger on it and feel the heat without getting burned unless you try.
answered 2 years, 7 months ago
hgibbs13
answer 5
It won't burn you. It doesn't get hot enough to burn your skin.
answered 2 years, 8 months ago
cabash86
(Mount Hope, ON)
Question
Can it be used on false lashes?
asked 2 years, 5 months ago
Anonymous
on Heated Eyelash Curler
5 answers
Answers
answer 1
wouldnt risk it
answered 1 week, 4 days ago
engyboy
(manville nj)
answer 2
I wouldn't chance it.
answered 3 months, 1 week ago
noleindior
(Atlanta, GA)
answer 3
I don't know what the false lashes are made of, but I would only use it on real hair. It doesn't get that hot, but hey, why risk it?
answered 1 year ago
almnash
(Nashville, TN)
answer 4
Depends on the type of false eyelashes you are using it on. Do not use this product on synthetic false lashes because it can't handle the heat, instead it may melt. If it's 100% human hair than it should be fine but make sure it's 100% because some say it's 100% but its not.
answered 1 year, 3 months ago
Darknessxdes
(Sacramento, CA)
answer 5
I wouldn't use this on false lashes - it can get pretty hot so I'd be worried it might melt them.
answered 1 year, 6 months ago
skate08
(Canada)
Question
How hot does it get?
asked 2 years, 9 months ago
Hoiwoon
on Heated Eyelash Curler
5 answers
Answers
answer 1
It doesn't get very hot at all.
answered 1 week, 4 days ago
VelvetPearls
(Los Angeles, CA)
answer 2
Hot enough to curl, but nowhere near hot enough to burn you.
answered 3 months, 2 weeks ago
faslkjflasdfk
(Annapolis, MD)
answer 3
Not enough to burn yourself, just good and warm. There is a slotted guard that keeps the heating element from having contact with your skin, so that helps.
answered 2 years, 6 months ago
onesillyanna
(Anderson, SC)
answer 4
It just feels a little warm. Not hot at all. But just enough to heat your lashes! :)
answered 2 years, 7 months ago
OMDLSephora
(Escondido, CA)
answer 5
You can touch it with your finger and not get burned unless you leave it on there. It gets pretty hot, but I have never burned myself.
answered 2 years, 7 months ago
hgibbs13
1 | 2 | ...next