Mascara came out with TOO MUCH liquid
I used this mascara for the first time this morning.
When I pulled the wand out of the container, it was COVERED in mascara liquid! I couldn't even see the bristles.
Is this normal?
I tried putting on my lashes but it came out as huge bunches and did not at all "separate, coas, and curl each lash to voluptuous perfection. "
asked 10 months ago
on Better Than Sex Mascara
I would wipe the wand with a tissue. Just one swipe so there's still product on the wand. It does come out gloppy otherwise
answered 9 months ago
(New Rochelle, ny)
This happened to me as well, I returned it.
I had the exact same problem. I'm just going to take it back to the store. There's no way to salvage this without literally wiping the product off and throwing it away.
Yikes. I thought you might have been exaggerating but that does look really goopy. Mine didn't do that at all and I don't think yours is supposed to either. Try shaking and pumping the wand like the others said. The formula does dry out a bit after a couple days to a few weeks, but if nothing works with yours, I'd try to take it back and get another one.
You probably got one that was used or was a sample one and got put in a different box the sales associates probably did not know about it so i think if you took it back and say you just got it and it was how you described they should give you another one that has happened to me before it sucks but as long as they replace it you should be good! (:
answered 9 months ago
(Santa Clara, CA)
Never had a problem! Take it back and get a new one!
Mine did the same thing when I first opened it. Give it a really good shake and the wand should look normal when you take it out again. Mine did.
Yes, mine was the same way. When I put it on though it did not overly coat.
answered 10 months ago
Mine did the same thing with my second use and I realized the little piece at the tip of the container to "strain" was stuck in the wand - I screed the wand back down and it's been great since
To clarify - I bought it the DAY BEFORE.
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First of all does it smell funny in any way? Any way at all? If it does THROW IT OUT. If it doesn't, try pumping the wand a few times to mix the product. I didn't like this mascara to begin with, but I didn't have the issue you are having with it being too fluid. Mine actually had the opposite issue; it was sort of waxy in texture.