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Most Recent Questions
Recent Question:
Can't I just use my clarisonic to do this?
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Recent Question:
whether custom can return this item
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how many treatments come in kit for 199.00
Questions with Most Recent Answers
Question:
Do you have to use the device?
Question:
how many treatments come in kit for 199.00
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whether custom can return this item
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anybody who had weight loss surgey try this?


Dr. Dennis Gross Skincare Steamer Solutions

What it is:An ultimate at-home professional facial device. What it does:This at-home facial device delivers a constant flow of moisture for dry, dehydrated skin. Steam fusion technology simultaneously cleanses pores, exfoliates, and hydrates skin, leaving it nice and soft. The steamer delivers a continuous facial treatment for up to 20 minutes, providing immediate and long term results when used with Dr. Dennis Gross Skincare™ treatment products. Indulge in this luxurious and effective spa treatment at home one to two times per week or as needed. It works to infuse hydration, clear the complexion, enhance product penetration, and soothe and promote relaxation.
Questions & Answers:
51 Questions
 | 
57 Answers
Overall Rating:
4.784 out of 5
4.8
out of
5
Product Details

Questions & Answers for Dr. Dennis Gross Skincare Steamer Solutions

Question
Does this really do anything that a hot shower can't?
asked 1 year, 2 months ago
Anonymous
(Chapel Hill, NC)
on Steamer Solutions
3 answers
Answers
answer 1
This is so much better than just a shower. The steam is concentrated so it just gives your face the effect of steam. You can adjust which part of face you want to concentrate on. I only take showers and I have never had the effect that this device gives. So far it has worked wonderfully and helped me unclog pores as a bonus.
answered 7 months ago
glh4ever
(Minneapolis, MN)
answer 2
It really does. There is a concentrated stream of steam, so you can move around so the steam hits different parts of your face. Besides, hot showers aren't very good for your skin--it dries it out. Hope this helps! ;)
answered 1 year, 1 month ago
hollysays
(New York)
answer 3
yes, the steam is more concentrated and more direct than your shower.
answered 1 year, 2 months ago
makeupgal4ever
(Saint Augustine, FL)
Question
How often should we use it ?
I really like this steamer but I just wonder how often should we use this?
asked 10 months ago
FrankieHon
(Seattle)
on Steamer Solutions
3 answers
Answers
answer 1
I think it should be used twice a week.
If you have gone on a trip and you might be exposed to more dirt and grime then use it.
Also if not feeling well use it to clear up the nasal passage and the face.
answered 8 months ago
monaliza72
(Blackfoot,idaho)
answer 2
It depends. Make sure you are sitting 12-15 inches AWAY from the nozzle to prevent burning. Try once a week. Let your skin tell you whether or not it's too much. If not, try twice a week. Everyone's skin is different/ Remember to moisturize right after. I prefer the hope in a jar (4 oz) for my sensitive skin :)
answered 9 months ago
hollysays
(New York)
answer 3
The steamer is safe to use daily if desired.
answered 10 months ago
1877SEPHORA
(San Francisco, CA)
Question
added oils?
Anyone put any added essential oils or anything in the steamer?
asked 10 months ago
clptown
on Steamer Solutions
3 answers
Answers
answer 1
Well instead of putting any oils in this I would call an 800 number on the box.not sure if there is one on the box.
answered 8 months ago
monaliza72
(Blackfoot,idaho)
answer 2
NO!!!!!!!!!!! Use ONLY distilled water....if you add anything to it, it can malfunction. Oils can prevent the machine from working properly. If you want to use oils, use them another way, not in the steamer :)
answered 9 months ago
hollysays
(New York)
answer 3
It is not recommended by the company to add essential oils to the water.
answered 10 months ago
1877SEPHORA
(San Francisco, CA)
Question
My steamer spurts hot water. Is it defective?
About halfway through the 20 minute treatment my steamer starts to spurt hot water that splashes on my face, neck and chest. I have to shut off the machine when it starts spurting the hot water so it does not burn my skin! Is there something I can do to fix it or is my machine defective? There is plenty of water in the tank when it starts spurting and it is in upright position.
asked 9 months ago
Anonymous
(Southern California)
on Steamer Solutions
2 answers
Answers
answer 1
That doesn't sound normal. Mine doesn't do that, and actually, that sounds dangerous! Do you have the "steam arm" all the way engaged into the unit?

If so, I'd return it for a new one. You can't be too careful. Mine emits *only* steam the entire time.

Good luck!
answered 8 months ago
JedsGirl
(Boston, MA)
answer 2
I think the water level might be too high,reduce the level of water and if it still does it return it promptly.
answered 8 months ago
monaliza72
(Blackfoot,idaho)
Question
How does the Ozone switch work?
What does turning on the Ozone switch do for the facial?
asked 8 months ago
Idahogirl123
on Steamer Solutions
2 answers
Answers
answer 1
I think ozone makes it more refined,I might be wrong but this is how it feels.
answered 8 months ago
monaliza72
(Blackfoot,idaho)
answer 2
The ozone setting helps to increase cell oxygenation and blood circulation, as well as increase cell turnover.
answered 8 months ago
1877SEPHORA
(San Francisco, CA)
Question
How do you use it?
Maybe it is straightforward but how do you use this product? I cannot find any videos online and the comments say the instruction manual is oddly written. Do you just put your face in front of the steam?
asked 8 months ago
Anonymous
(Canada)
on Steamer Solutions
2 answers
Answers
answer 1
I usually put it on a table a bit elevated with something like a thick book or box from the surface of the table and sit in front of it so the steam is aimed downwards to the face. Position face a few inches away and it works great.

There's a switch on the nozzle that see,s to affect the temperature of the steam slightly. Slide it one direction and the steam is a bit hotter and concentrated slide the other direction and it is just a tad cooler and fluffier for lack of a better description.
answered 7 months ago
AreeElf
answer 2
Well it's as simple as eating cake,literally.Add water to the mark and put it on a stable surface and press the start button.steam starts coming out and hold your face as close to it as you like.I would recommend this because it doesn't get any simpler then this.
answered 8 months ago
monaliza72
(Blackfoot,idaho)
Question
How big of a risk is there for burning yourself with this? At least one reviewer said they burned themselves. And is this okay for sensitive skin?
asked 10 months ago
dxty
(philadelphia, pa)
on Steamer Solutions
2 answers
Answers
answer 1
This is a hard question to answer due to the level of cautiousness one must use. As long as it's placed on a sturdy, safe surface it is not easily tipped over. I do not believe an adult can easily be burned but due care is paramount. My 16 yr old son has even used this, but he understands the seriousness of using this product. I do not touch the steamer after use until it is completely cooled.
answered 7 months ago
ansv907
(Fairbanks, Alaska)
answer 2
I have sensitive skin. You need to be at least 12-15 inches away from the steamer to prevent burning. I love it, I use it 1-2 times a week and see great results! Great investment in my opinion :)
answered 9 months ago
hollysays
(New York)
Question
Does the user sit in front of the device for steam? Or, can the user also recline as if receiving a facial?
asked 3 months, 3 weeks ago
GlitterGal89
on Steamer Solutions
2 answers
Answers
answer 1
yes, you can recline and position it so that it can direct the steam in the right direction
answered 3 months, 3 weeks ago
kacha
(ottawa, Ontario, Canada)
answer 2
Yes you can sit in front of steamer. Not to close you don't want to get burned.
answered 3 months, 3 weeks ago
coonedog7
(Forth Oglethrope, Ga.)
Question
age???
I noticed your reviews don't include above 54 yrs. Does this mean it won't be effective for ages above that? I am 77 and try to take care of my skin. Have always had good skin, little trouble. I do have trouble with nose pores enlarged and am always interested in anything that would help with that.
asked 8 months ago
Anonymous
(Georgetown TX)
on Steamer Solutions
2 answers
Answers
answer 1
I am 68 and I love this machine, it will be beneficial for you as well.
It WWII help you unclog large pores.
answered 7 months ago
lindave
(Phoenix, AZ)
answer 2
I think age shouldn't matter,if you take care of your skin and this product does exactly that,then why not.I would use cold water splashes on the face to tighten the pores.good luck
answered 8 months ago
monaliza72
(Blackfoot,idaho)
Question
Other steamers
Is there any difference between this and other reputable steamers? Being that it's 5x+ the price of most facial steamers, I really want to make sure it's worth it!
asked 11 months ago
bowlofmushypeas
on Steamer Solutions
2 answers
Answers
answer 1
I researched other steamers, and I like the policy Sephora has. Plus, if you don't like it, you can always return. I prefer this steamer to any other, and it's so simple to use. I found this to be a very good investment.
answered 9 months ago
hollysays
(New York)
answer 2
Probably not.
answered 10 months ago
linda000
(Opelika, AL)
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