Not a good product to get online. It will not go back to it's original form, I reccomend returning it. I accidentally shook mine while traveling and it hardened and I had to purchase new one. Amazing product- but needs to be handled EXTREMELY carefully. I always go into the store to purchase this one.
answered 1 month, 3 weeks ago
This happened to me too when I moved and it got shaken in a box. Just leave it for a while- maybe overnight, and the sediment will all settle back to the bottom of the bottle. When using, dip your q-tip all the way down into the pink stuff, and apply where needed.
answered 1 year, 8 months ago