I'm sad to say I had the same thing happen and was SHOCKED. I thought it was a rumor but after a week of use I started noticing my hair was falling out constantly and in the shower.... Man it was just scary! My hair looked great week 1 but then started to look greasy and was falling out, so I tried using a clarifying shampoo one a week. It helped with greasy look but after 3 weeks of using Wen I had to stop in fear of hair thinning and nothing I did stopped the hair loss that seamed to get worse and worse... I was super disappointed and had been really excited and loved the product!!
But was not worth the risk! After 2-3 days of use with another shampoo & conditioner the hair loss stopped and my hair has gone back to normal which only made it more obvious that it was indeed Wen that caused my hair to fall out.
I have 1/2 a bottle left over, so now I use it as shave cream! Haha It works great for shaving but if you have the mint scent be careful using it on bikini area ;) the menthol will burn down there... Not fun.
I think the ladies who spoke of a allergic reaction must be right b/c so many people give it good reviews.... Wish I could be one of them!
So if you notice hair loss try clarify shampoo but if still have hair loss then be sure to discontinue product! I have thick hair so wasn't super effective but if I had thin hair it could have been much worse!
answered 3 weeks, 4 days ago
its the menthol, Alot of people have allergies to it. You could try the kids version as it dosent have the menthol in it. If you google Menthol you will see it can cause extreme irritation in some people so I wouldnt suggest you use it again.
answered 1 year, 4 months ago
I really didnt want to believe it at first because I love the way this product felt, smelled, and made my hair look, but unfortunetly my hair started falling out like crazy. I couldnt stop strands and strands of my hair from coming out. It was really disheartening and after reading about this being a common problem, I returned the product to my dismay.
answered 1 year, 6 months ago
(Los Angeles, CA)
Stop using it, I only used it one time & it made my hair look so frizzy and ugly I didn't even gamble on using it a second time.
answered 1 year, 6 months ago
Wen is a great product, however, it does contain silicone in the form of Amodimethicone. Although this type of silicone is supposed to be water soluble, it can cause build up. This build up can lead to clogged hair follicles which can cause the hair to fall out. It is important if you are experiencing hair loss with this product to use a good quality clarifying shampoo once a week or once bi-weekly. This should help remove any buildup on the hair shaft and clear the scalp of any clogging debris. Once this is incorporated into your hair care routine, the hair loss should decrease, however, if you are still experiencing an excessive amount of hair loss, you should discontinue use of the product. Another ingredient in Wen, Menthol, is actually a skin irritant. You may be having a reaction to this ingredient that is resulting in hair loss. One more thing to remember with Wen is that it contains protein. Protein is beneficial to the hair because it fills in the damage of porous weak hair making it harder which makes it stronger, however, some hair types are protein sensitive. If you are protein sensitive or your hair has a protein overload, it can cause the hair to harden to the point that it is breaking easily ( not from the root) making it appear that you are losing a lot of hair. Finding the right balance for your hair can be difficult. I believe that if you add a clarifying shampoo and hydrating conditioner (That doesn’t contain any proteins) to your routine with your Wen, you should get better results and less hair loss. BUT if this does not work, please keep in mind what I wrote earlier about a possible reaction. There is nothing you can do about that but to switch products. Good Luck!
answered 1 year, 6 months ago
Wen does not strip,harm or damage your hair in any way.If you're losing hair you're doing something wrong.I have used Wen for almost 8 yrs and my hair has never been this healthy.Sweet Almond mint is a universal Scent but there are others for different reasons.Fig,is for moisture,cucumber aloe is for oily scalps,Tea Tree helps if you're losing your hair which I think would help you combined with another.Email Chaz Deen and him and his staff will answer any question and solve any issue that you're currently having with your hair.Trust Chaz,he knows what he's doing,give it a try,you won't be disappointed.
answered 1 year, 9 months ago
There are entire forums on this product actually causing hair loss, so I would say definitely stop using it. That's the entire reason I chose not to purchase it, I don't want to chance that happening!
answered 1 year, 10 months ago
(New Orleans, LA)
When you normally shampoo your hair you probably do not stimulate your scalp enough to get out all of the hair that typically falls out. However, after about a week or 2 of use it should be reduced. We generally have a hair loss rate of 100 strands per day and all piled up can look like a lot more than there really is. Unless it is falling out by handfulls, I would try to stick with it because you should notice a differnce in your hair. Think of the inital few first washes as a "purge" kind of like the clarisonic. When you first start to use it you really break out, then your skin becomes clear and glowing in a couple of weeks.
answered 1 year, 11 months ago
When you comb through in the shower it should be a small amount to remove all the dead split ends, hair that would normally come out throughout the day. If you really feel that it is an excessive amount, i would stop using it. I have heard that some women find they are having a reaction to using it and have hair loss. if thats the case i wouldn't recommend using it.