Is it normal that the product has "crystals"?
I received an order for the First Aid Beauty Ultra Repair Concentrate, it's my first time using the product. The expiry date on it says 08/16, so it is not expired. When I opened the little tub, the balm inside had these sort of "crystals" sitting on top. Long, thin,transparent, looks like it's little hairs growing out of the product! Is this normal?
The product looks white and smells ok. But I'm not sure if these 'crystals' are normal or if I should return the product???
asked 2 months ago
on Ultra Repair Concentrate