I just purchased the Diorshow Heat Curl, and no matter how hard I try, I just can't get it open to insert the battery.
Using my right hand, I grasp the area between the switch and the wand (it's a a different texture there), and then with my left hand I grasp the shiny part (the base). Then I gently pull - then I tug - and I don't want to break it but I can't get it apart! It's making me crazy!
asked 10 months ago
on Diorshow Heat CurlHeating Lash Curler
I find that if I put my thumb on the switch and pull the metal casing in the opposite direction the metal casing will slide off. it is a snug fit. As long as you're not holding the actual wand part while you're pulling you shouldn't break it.
answered 3 weeks, 5 days ago
I experienced the same thing. The inclination is to twist it - but take the top off and find the ridges on the barrel and push up with your thumb to release.
answered 1 month, 1 week ago
Not break! PULLING FORCE
I had the same problem. You have to pull really hard, and kind of twist it at the same time. It's on there very tight!! Or better yet, save yourself the trouble and get a refund, that curl wand is defective...I've returned two because they fell apart or didnt work properly.
answered 4 months, 3 weeks ago
you're supposed to twist it.
Hey, just grab it by the end (the part that gets hot) and pull hard it will bring the top half off then you will see where the batteries go. I had trouble with this also!