about the pencil...
I am just wondering,...is it me, or maybe I'm wrong...but I cannot get the lead in this pencil to advance. I can turn the barrel just fine, but it doesn't get any longer @ the tip. It stays the same, so I'm wondering if, when I use this much up, how do I get more to come out? I own alot of eye pencils & I've never had this problem before....I also bought In The Garden by Stila & that one is doing the same thing...so I must not be doing it right?!?
asked 5 months, 3 weeks ago
(Sterling Hieghts, MI)
on In The Moment Eye Shadow Palette
You probably have to sharpen the pencils manually.
answered 1 month, 1 week ago
(San Francisco, CA)
I can't get mine to twist up either. Maybe the eyeliner is just supposed to be a sample?
answered 2 months, 3 weeks ago
I had this same problem with one of the liners that I bought independently of the palette. For some reason you have to turn for quite a while to get it started. After finally getting mine to turn, I haven't had any problems with it, but I must have sat there and turned the liner for about a half hour. Hope they fix this in the future.
answered 5 months, 2 weeks ago
I HAVE TWO OF THESE sTILA PRODUCTS AND HAD DIFFICULTY WITH THE SMUDGE STICKS IN BOTH OF THEM. EITHER THEY SHOOT WAY UP OR WONT COME OUT, VERY WASTEFUL AS IT CAUSED BREAKAGE AND I BARELY USED THE ONE AND IT IS GONE. THE SHADOWS HOWEVER I REALLY LIKE SO I KEPT THEM
answered 5 months, 3 weeks ago