what did i do wrong?
I followed all instructions to the best of my ability. I did everything it said to do. My hair was not perfect condition before but now it is extremely frizzy and has a ton of visible breakage. I expected it to be softer after I washed it out, I waited two days and then showered. After I let it air dry it is like straw. I cried for about two hours, Im miserable. A refund would be nice, but not enough to compensate for by ruined hair. How did this happen?
asked 2 years, 1 month ago
on Perfect Treatment Smoothing Duo
It's not the product that caused the damage. It's the high heat of the flat iron passing over your hair several times. If you hair is already in bad condition, the high heat will only make it worse. Try a lot of deep conditioning & don't pass a flat iron over the same section twice if you must use a flat iron again.
answered 5 months, 1 week ago
The shampoo does take out all of the conditioners so that the keratin product can penetrate the hair. It is important to make sure you get the smoothing treatment on every strand of hair for that reason and to let it set for at least 10 minutes prior to blow drying. Also it is important to use a flat iron on all of your hair after blow drying it, so that the smoothing treatment will propertly bond with your hair. If you skip that step then the treatment won't work.
answered 1 year, 10 months ago