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Questions with Most Recent Answers
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"peach fuzz" on the face?
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Is there a money back guarantee of anything


GLO Science GLO Brilliant™ Personal Teeth Whitening Device

What it is:A groundbreaking, at-home teeth whitening system that uses innovative, patent-pending technology to deliver professional, clinically-proven, long-lasting results. What it does:This kit gives you professional quality teeth whitening results at-home—up to eight shade changes-with an average of five shades in five days with no sensitivity. The GLO Device, when used with the GLO Brilliant™ Whitening Gels and Whitening Mouthpiece, uses the patented Guided Light Optics Technology and illuminates with a brilliant blue light as it gently warms up. The light and heat accelerate the Whitening Gel giving you faster, longer-lasting results. You're in control, your smile can get as white and as bright as can be. This set contains:- GLO Brilliant™ Whitening Mouthpiece and case- GLO Brilliant™ Whitening Gels (G-Vials) 10pk refill- GLO™ Control- GLO™ charging dock- USB power plug- GLO™ Lip Care- GLO™ travel bag What else you need to know:The key to GLO's innovation is the patent-pending GLO Whitening Mouthpiece—which combines heat and light built directly into its closed system, form-fitting design. The GLO Control features an automatic, hands-free design, with pre-timed eight-minute session intervals for easy use. This device set includes 10 G-Vials, or 40 applications. Additional G-Vials can be purchased separately. The custom formulated GLO Whitening Gels feature a highly viscous, thixotropic whitening, six percent Hydrogen Peroxide gel that stays on teeth when applied with GLO's patent-pending G-Vial whitening gel delivery system. The GLO Whitening Gel goes on easily, stays put on your teeth, does not migrate onto the gums, and does not contain alcohol, which are leading causes of sensitivity. Each G-Vial contains enough whitening gel for four consecutive applications. To use the G-Vials, apply a thin layer over your teeth. After one full G-Vial application, you will get more familiar with the application process, making your next session even faster and easier.
Questions & Answers:
153 Questions
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290 Answers
Overall Rating:
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Product Details

Questions & Answers for GLO Science GLO Brilliant™ Personal Teeth Whitening Device

Question
Does this harm sensitive teeth?
asked 3 years, 3 months ago
mrclean73
on GLO Brilliant™ Personal Teeth Whitening Device
5 answers
Answers
answer 1
It does not cause tooth sensitivity and it is extremely gentle.
answered 1 year, 3 months ago
melissabt
answer 2
If any at all, VERY LITTLE> I have extremely sensitive teeth, but I brush with sensodyne daily and have no problems. I have had problems with every single thing I have tried previously.
answered 3 years, 2 months ago
jennfoldsfive
(Raleigh, NC)
answer 3
My teeth are VERY sensitive and I had given up on trying to get white teeth..it just was not worth the pain. THEN I found this..it is amazing, no sensitivity at all and bright white teeth..yay!
answered 3 years, 3 months ago
bridget007
(NH)
answer 4
I have sensitive teeth and did not experience any pain or sensitivity with this like I did with traditional whitening bleach from the dentist. However, those were my personal results and everyone experiences different results. Try it and if it doesn't work for you, return it to Sephora within 30 days of receipt and they will give you a full refund.
answered 3 years, 3 months ago
satanicmajesty
(Salt Lake City, Utah)
answer 5
No I have had no sensitivity with this product
answered 3 years, 3 months ago
samanthanj
(Bergen County NJ)
Question
Can you use the same mouthpiece for multiple people?
Just wondering if I can wash the mouthpiece off and someone else can use it...?
asked 3 years, 3 months ago
Anonymous
(Philadelphia, PA)
on GLO Brilliant™ Personal Teeth Whitening Device
4 answers
Answers
answer 1
No, we do not recommend sharing mouth pieces due to clean oral hygiene. Each mouth piece is sold separately. http://www.sephora.com/glo-brilliant-mouthpiece-case-P281837
answered 1 year, 3 months ago
melissabt
answer 2
I would highly recommend getting a separate one, as they tend to form to your personal mouth shape and would make it awkward for the other user. Going back to you using it again, it might not fit you as well , either. It's a litlte pricey, but the person could use it indefinitely just as you will be able to!
answered 3 years, 2 months ago
jennfoldsfive
(Raleigh, NC)
answer 3
They sell extra mouthpieces so more than one person can use the device. I wouldn't recommend sharing one mouthpiece.
answered 3 years, 3 months ago
satanicmajesty
(Salt Lake City, Utah)
answer 4
no dont share the mouthpiece. buy a separate one... you wouldnt share a toothbrush
answered 3 years, 3 months ago
janewithat
(Ft lauderdale, FL)
Question
Does this product work on teeth that are not naturally white?
My teeth are very healthy, but naturally slightly yellow and whitening products just don't work. Will this product work at all or am I stuck with my teeth forever?
asked 3 years, 3 months ago
Anonymous
(Pittsburgh, PA)
on GLO Brilliant™ Personal Teeth Whitening Device
4 answers
Answers
answer 1
Hello,

This will definitely work on teeth that are natural white. You will notice a difference in the first few applications.
answered 2 years, 9 months ago
melissabt
answer 2
It does. I do not think that it will make every person's teeth look like chicklets gum, but I think it will make them significantly lighter at an overall fraction of the cost of some products bought professionally. As I said previously, if it ends up disappointing, keep the receipt and bring in all the parts to your local Sephora, explaining what did not work. They truly believe in their products, as do I, and have a very helpful and supportive staff.
answered 3 years, 2 months ago
jennfoldsfive
(Raleigh, NC)
answer 3
It is designed to whiten teeth as much as professionally whitening at a dentist. If that doesn't normally work, then no unfortunately. It will lighten venires up tO their original shade. But not lighter than when they were put in.
answered 3 years, 3 months ago
kitteepaws
(Dallas, TX)
answer 4
I'm not a dentist, so I can't say what is causing your teeth to look dingy or yellow - I am a redhead with pale skin, so no matter how much I whiten my teeth, they always look a little bit yellowish - it's just the way my teeth look against my skin and hair...I find that this product makes me teeth look clean, and they have a nice...shine, not sure if that's the right word, but glow to them - they'll never be movie star white, but they look healthy and clean and not dull.
Not sure if that's enough to justify $300+, but there you go.
answered 3 years, 3 months ago
aledogma
(Houston, TX)
Question
Does this work on caps, or just natural teeth?
asked 3 years, 4 months ago
sarahsc
(wilmington nc)
on GLO Brilliant™ Personal Teeth Whitening Device
4 answers
Answers
answer 1
GLO Brilliant can not change the color of unnatural teeth but It can take away surface stains that build up bringing the unnatural tooth back to the color that was originally put in.
GLO also has a Whitening Antioxidant toothpaste and Whitening Maintenance pen that can help keep the teeth white and remove stains before they set.
Perfect products for anyone that has veneers, crowns and bonding.
answered 9 months ago
glo10
(New York,New York)
answer 2
The most it will do it restore them to their original colour. No whiter. So it can remove stains and all but if your caps have been matched to your teeth colour at the time, they will stay that way.
answered 3 years, 3 months ago
reneeml
(Québec, Canada)
answer 3
I've been a dental hygienist for 24 yrs. and there isn't ANY whitening product that will change the color of dental work already in the mouth. If there is an obvious difference in color after you whiten you would have to change the filling or crown/cap to match the whiter shade. I'm not sure if there is any product that can claim no sensitivity, there is always a chance when you use whitening products.
answered 3 years, 4 months ago
lkhb
(Shawnee, KS)
answer 4
No teeth whitening products will work on caps/crowns.
answered 3 years, 4 months ago
debbieb
(FL)
Question
Can you return after using several days if you are unhappy with the product?
asked 3 years, 2 months ago
ktatum
on GLO Brilliant™ Personal Teeth Whitening Device
4 answers
Answers
answer 1
The product is clinically proven and has been sold to thousands of people.
give it a try-i am sure if you use it correctly- it will become your favorite at home tool.
answered 9 months ago
glo10
answer 2
If you purchased this at Sephora or at Sephora.com, yes, you can return it and get your money back in full. Even if you have used it and then decided you didn't like the product. Sephora stands by their products and if you are unhappy with them, you are absolutely able to return the product with a full refund.
answered 2 years, 11 months ago
amybt
(Sykesville, MD)
answer 3
i can't get my money back. & i haven't even use the product
answered 3 years, 1 month ago
budiyani
(texas)
answer 4
I was told I could. Since I'm returning it this week, if not, I will repost.
answered 3 years, 1 month ago
hitribeca
(SYRACUSE, NY)
Question
Does this whiten both top and bottom teeth?
asked 3 years, 3 months ago
1blonde
on GLO Brilliant™ Personal Teeth Whitening Device
3 answers
Answers
answer 1
YEs
answered 3 years, 2 months ago
jennfoldsfive
(Raleigh, NC)
answer 2
Yes. This information can be found by reading the guidelines and suggested use tabs on the product page.
answered 3 years, 3 months ago
satanicmajesty
(Salt Lake City, Utah)
answer 3
yes, it whitens both top and bottom at the same time. if you read the directions, it tells you to apply the gel to the top and bottom teeth.
i just purchased this, so i hope it works as well as the reviews say!
answered 3 years, 3 months ago
mandalina
(Toronto, ON)
Question
use by children
Can GLO be used by a 11y.o. child? Is it safe?
asked 3 years, 3 months ago
merybeth
(NY, NY)
on GLO Brilliant™ Personal Teeth Whitening Device
3 answers
Answers
answer 1
In the instructions booklet, it recommends certain ages and then using it much more sparingly. I would probably look up the actual website about the product to find out that information.
answered 3 years, 2 months ago
jennfoldsfive
(Raleigh, NC)
answer 2
Not recommended for children under 12 years old. This information can be found in the guidelines and suggested use tabs on the product page.
answered 3 years, 3 months ago
satanicmajesty
(Salt Lake City, Utah)
answer 3
No, I'm sorry but you can't.
Got mine in the mail yesterday, it says in the owners manual that the peroxide is harmful to children. I know ages 13-16 are permitted to use it, but only 2 times a day instead of the adult 4.
answered 3 years, 3 months ago
lovebrynn
Question
How does the device get charged?
It says "USB Power Plug" but how does the device get charged? Is it like connecting the USB cord from a powered up computer to the device? I'd like to use it outside of the US, where the electric voltage and current are different from the US 120V 60Hz. If it isn't appropriate to charge it with 100V 50Hz electricity, I shouldn't buy the product. I'd like to make sure one way or the other before ordering. Thank you.
asked 3 years, 3 months ago
Anonymous
(Tokyo, Japan)
on GLO Brilliant™ Personal Teeth Whitening Device
3 answers
Answers
answer 1
You just hook the part that looks like an ipod up to the device that looks like a USB charger and you can plug into a USB charger on a computer or into the wall mount device. Then you let it charge, simple as that! They give you options, which is nice. YOu never know where you will be when it is a convenient time to charge your GLO machine!
answered 3 years, 2 months ago
jennfoldsfive
(Raleigh, NC)
answer 2
You can charge it in the wall OR up your laptop or computer USB port ;) absolutely.
answered 3 years, 3 months ago
kitteepaws
(Dallas, TX)
answer 3
The USB fits into wall plug, and the device docks into the unit - kind of like an iPod. You can charge it with your computer or plug it into the wall - you
would need a wall plug adapter because the wall plug is for US sockets, but the current is such that you could use it in Europe, Middle East etc and it wouldn't fry the unit.

The process is only for 5 days, every 6 mo, so you wouldn't need to use it all day, every day.

To answer the question, it will charge in other countries using a USB connection to your computer or with a wall adapter to plug into the wall.
answered 3 years, 3 months ago
aledogma
(Houston, TX)
Question
Saliva
I just bought this & I am on my 5 treatment...it says it drys your teeth. my mouthpiece is full of saliva while its glo*ing. Does anyone else have the same problem?!
asked 3 years, 3 months ago
mlssy
on GLO Brilliant™ Personal Teeth Whitening Device
3 answers
Answers
answer 1
I sometimes do but I just try to keep it closer to the back of my mouth. After all, it's only 8 minutes and I try to keep myself as busy as possible for those 8 minutes.
answered 3 years, 2 months ago
jennfoldsfive
(Raleigh, NC)
answer 2
Hi - I can help with this one. The teeth wont dry out from the Glo system. The directions are to dry your teeth a bit before applying the whitening gel-it makes the application even better. As for the saliva-you can swallow while whitening for the 8 minutes. When the 8 mins are up you spit the excess saliva out. and just do that again 3 more times in a row. It makes sense that you build up saliva. :-) hope that helps you. :-)
answered 3 years, 2 months ago
amandagold
(new york)
answer 3
It doesn't dry your teeth, before you use it you need to dry your teeth by wiping off any saliva (I use a tissue or paper towel). This enables the product to 'stick' to the white of your tooth better. I do get a bit of saliva action happening as well, but less if I dry my teeth before the first use.
answered 3 years, 3 months ago
victoriaaus
(Sydney, Australia)
Question
Root Canal
I am very interested in this product. However I had root canal on front teeth and they are yellow. I have tried laser and it didn't work. This device would solve my problem? Thanks
asked 3 years, 3 months ago
luciadfb
(Orlando, fl)
on GLO Brilliant™ Personal Teeth Whitening Device
3 answers
Answers
answer 1
I have had one as well and so far, it is truly whitening my teeth. If you keep your receipt and after a few treatments you do not see any change, you can always return it. Sephora is more than understanding if their products do not work, as they believe in the products they sell and use them themselves. Just make sure you keep all the parts and fill the box back with all the parts you have.
answered 3 years, 2 months ago
jennfoldsfive
(Raleigh, NC)
answer 2
I think you should ask Dr Levine, he is an expert, I would email glo science or call his office, and I am sure he will get back and help you.
answered 3 years, 2 months ago
amandagold
(new york)
answer 3
I have seen people mislead to believe that this system will "perhaps whiten teeth that are gray from tetracycline" etc. If your dentist can't do it, this certainly can't do it and they should be honest with you rather than encouraging people to try anyway.
answered 3 years, 2 months ago
samia01
(Miami Beach)
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