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Most Recent Questions
Recent Question:
Does this product have oil in it? Specifically, can I use it if I have eyelash extensions?
Recent Question:
Are these on the oily side?
Recent Question:
Safe to use with eyelash extensions?
Recent Question:
Can I use it to spot clean my brush?
Recent Question:
This came up in the new section. What makes them new? I have bought them over a year ago. Seems like the same packaging.
Questions with Most Recent Answers
Question:
How do I get stubborn mascara and foundation stains out?
Question:
in the picture it shows it has 5 oz of product but the description says 1 oz, so how many oz do you get?
Question:
Can you remove the dipbrow pomade with this remover?
Question:
How is it different from a Norwex face cloth?


SEPHORA COLLECTION Waterproof Eye Makeup Remover

What it is:A waterproof eye makeup remover suitable for contact lens wearers and those with sensitive eyes.What it does:This do-it-all formula removes waterproof makeup and contains a lash-strengthening complex that's rich in flavonoids and olive wood extracts.What it is formulated WITHOUT:- Parabens- Sulfates- PhthalatesWhat else you need to know: HydroSenn+ is a plant-derived ingredient exclusive to Sephora that leaves skin feeling soft and luxuriously comfortable. This product is ophthalmologist tested and suits sensitive eyes and contact lens wearers. It is not tested on animals.
Questions & Answers:
32 Questions
 | 
246 Answers
Overall Rating:
4.415 out of 5
4.4
out of
5
Product Details

Questions & Answers for SEPHORA COLLECTION Waterproof Eye Makeup Remover

Question
after you use this are you supposed to wash ur face?
I used this product and i couldn't believe how great it worked taking off the glitter eyeliner and eyeshadow so fast. but when i woke up in the morning my eyes were swelled up!...i might be allergic but wonder if its because i used it and didn't wash my face wit water after
asked 4 years, 3 months ago
Missundaztood
(ny)
on Waterproof Eye Makeup Remover
12 answers
Answers
answer 1
We suggest rinsing with water after the product is applied!
answered 3 years, 5 months ago
melissabt
answer 2
I am always careful to wash my face after using any eye makeup remover as any cream or oil in the eyes will cause swelling and irritation.
answered 3 years, 6 months ago
pehl
answer 3
I don't know if you're supposed to wash your face after, but I always do because it leaves me eye area oily. Try cleansing after and see if you wake up with an allergic reaction still. I find this formula to be REALLY mild, but every skin is different.
answered 3 years, 7 months ago
socal05
(Buena Park, CA)
answer 4
I always wash this off thoroughly.
answered 3 years, 7 months ago
sherrysblues
(Whitesboro, NY)
answer 5
I don't generally wash/rinse my eyes after using this product and have never had an issue with my eyes swelling. I tend to be fairly sensitive to a lot of products too. Could be you are allergic to it or maybe something in the glitter.
answered 3 years, 7 months ago
k10k21
(Chicago, IL)
answer 6
yes, i wash my face after i take off my eye makeup.
answered 3 years, 7 months ago
sparky7
(Chester, VA)
answer 7
I use my Sephora face wash after I use this because I only use the waterproof makeup remover for mascara. If you are using it on your entire face, I would probably recommend just rinsing your face with warm water.
answered 3 years, 8 months ago
emilyrosaline
(Dublin, CA)
answer 8
it's always a good idea to wash after applying make up remover.
answered 3 years, 8 months ago
bebero
(nc)
answer 9
You're probably just allergic. I didn't wash my face afterwards and I was fine. Sorry to hear about that though!
answered 3 years, 9 months ago
CaseyAnders
(San Mateo, CA)
answer 10
Yes, you should wash or rinse your face after using a waterproof eye makeup remover, especially before sleeping. When you are sleeping and have product around your eyes, the product will move up towards your eyes which could irritated the next morning. That is why you probably have puffy eyes in the morning.
answered 4 years, 2 months ago
marinabeauty
(minneapolis, mn)
answer 11
I have very sensitive skin and combo oily/ dry. I always wash my face after using this or any type of makeup products. Its also good to wash your face after using this because i think it has some type of oil/oil base in it.
answered 4 years, 2 months ago
kittibomb
(Worcester, MA)
answer 12
I always wash my face after using ANY kind of eye makeup remover. I had a problem with a different brand similar to yours & it turned out I needed to shake the bottle more to mix the solution.
answered 4 years, 2 months ago
nosyn
(Hackettstown, NJ)
Question
Is this waterproof eye makeup remover available in the South Hills Village store?
asked 5 years, 6 months ago
jlk5
(Pittsburgh Pa)
on Waterproof Eye Makeup Remover
11 answers
Answers
answer 1
Yes!
answered 3 years, 6 months ago
faenza7
answer 2
call the specific store and ask. I know by me they are often out of stock so i ask when they are restocking again and go to the store at that time.
answered 4 years, 4 months ago
sephoraaddict723
(Jackson Heights, New York)
answer 3
All stores carry it. But it's very popular so sometimes it's put of stock.
answered 4 years, 6 months ago
marisat
(Bath, MI)
answer 4
Yes, I just bought it there a few weeks ago.
answered 4 years, 7 months ago
jazzystarr
(Wheeling, WV)
answer 5
Yes it is.
answered 4 years, 8 months ago
habs03
(Pittsburgh, PA)
answer 6
If it is not available at your store, you should contact the store and explain that since it is not available you would like their free shipping code. Then, order online!! :)
answered 4 years, 11 months ago
lynnettep
(League City, TX)
answer 7
Yes! That is where I bought mine! And they have the handy dispensers too!
answered 5 years, 3 months ago
chermill
(Pittsburgh, Pa)
answer 8
This item is found in all Sephora Stores...you can also find it online at Sephora.com
answered 5 years, 4 months ago
dalila11coffee
(Ma.)
answer 9
Yes, that is where I bought it!
answered 5 years, 5 months ago
katiepotatie
(Pittsburgh, PA)
answer 10
Your answer is lame. After I sent the question and realized how LONG I'd have to wait for an answer I did call them. They are out of FACE eyemake up remover, the Sephore brand and the Philosophy brand as well. It is becoming a waste of time to go into that store. They have a product and the next time you go to purchase it they don't, then you must order it because they don't stock it. You are pushing me back to Macy's more and more each time I go in your store. I've already switched to Origins for my skin care/cleansing needs. Thanks!
answered 5 years, 6 months ago
jlk5
(Pittsburgh Pa)
answer 11
We recommend calling the store directly to confirm product availability. Please visit our store locator on Sephora.com for contact information. Thanks!
answered 5 years, 6 months ago
1877SEPHORA
(San Francisco, CA)
Question
are you suppose to shake it before you use it ?
asked 5 years, 4 months ago
meagans
(Toronto Ontario)
on Waterproof Eye Makeup Remover
11 answers
Answers
answer 1
Yes, shake the waterproof bottle of Eye Makeup remover each time you use it.
answered 5 years, 2 months ago
sophia2012
(Sugar Land, Texas)
answer 2
yes - so that the oil and water mix.
answered 5 years, 3 months ago
twofishes
(Vancouver, BC)
answer 3
yes, you need to shake it well before using it to get the best result.
answered 5 years, 3 months ago
jyefox
(Los Angeles, CA)
answer 4
you have to, the "oil" part is what makes the waterproof make up disappear.
answered 5 years, 3 months ago
miirbearr
(Mississauga, Ontario)
answer 5
Yes, you most definitely need to shake it before use to mix the ingredients otherwise it will not be effective.
answered 5 years, 4 months ago
krazyluckystar
(Lancaster, PA)
answer 6
Yes, you have to shake it first to mix the two solutions together.
answered 5 years, 4 months ago
waapples
(East Wenatchee, WA)
answer 7
yes, you need to shake it, the product settles as it sits; shaking it mixes the different components together.
answered 5 years, 4 months ago
boxubixi
answer 8
Yup--shake well. The liquid inside needs to be mixed up well.
answered 5 years, 4 months ago
summer12278
(Goshen, IN)
answer 9
Yes, you should shake this product before using it as it is like oil and water. Needs a good stirrin' up.
answered 5 years, 4 months ago
alisondouglas
(Seattle, WA)
answer 10
I would recommend it.
answered 5 years, 4 months ago
erinlovesthis
(So-Cal)
answer 11
Yes, it comes seperated...must shake or it wont work!!
answered 5 years, 4 months ago
dalila11coffee
(Ma.)
Question
How does it compare to the Lancome eye makeup remover?
asked 5 years, 3 months ago
2naonh3cl2
(West Milford, NJ)
on Waterproof Eye Makeup Remover
11 answers
Answers
answer 1
good economical choice if can not afford Lancome
answered 5 years, 1 month ago
beckah77
answer 2
It's better and it removes every bit of mascara without leaving balck rings under your eyes.
answered 5 years, 1 month ago
njconnoisseur
(Tenafly, NJ)
answer 3
It works just as well and its cheaper
answered 5 years, 1 month ago
sweets4194
(New York, NY)
answer 4
Good as Lancome without a doubt.
answered 5 years, 2 months ago
sophia2012
(Sugar Land, Texas)
answer 5
it's as good or better - and it's 1/3 of the price!
answered 5 years, 3 months ago
twofishes
(Vancouver, BC)
answer 6
works just as well- you can't tell the difference except in the price.
answered 5 years, 3 months ago
lesarules
(greenwood,sc)
answer 7
Sephora Waterproof Eye Makeup Remover is by far the best eye makeup remover I have every used and believe you me I have tried many.
answered 5 years, 3 months ago
tonidelia
(Westchester, California)
answer 8
It works just as well ( if not better, in my opinion ) and its A LOT cheaper!!
answered 5 years, 3 months ago
jyefox
(Los Angeles, CA)
answer 9
As a user of both products, I barely saw any difference, i mean yes lancome has a better formula, and wipes off the make up clean, but the sephora brand also does the exact same thing! You may have to use more liquid in your cotton for the sephora brand, but as you can see, the price is just way better.
answered 5 years, 3 months ago
miirbearr
(Mississauga, Ontario)
answer 10
Less irritating for sure!
answered 5 years, 3 months ago
carrieobrien
(san francisco, ca)
answer 11
I think it works pretty well compared to Lancome Bifacil. I have been using Lancome before this and they both seem to do the job for me! I couldn't find a smaller bottle for Lancome so this is perfect!
answered 5 years, 3 months ago
mtiny
(Bay Area, CA)
Question
Is this an oil-free makeup remover?
asked 4 years, 11 months ago
8774more
(Van, BC)
on Waterproof Eye Makeup Remover
11 answers
Answers
answer 1
It isn't oil-free but it isn't too greasy.
answered 4 years, 10 months ago
bklynmaven
(Brooklyn, NY)
answer 2
i dont think so. it leaves a slight oily residue. but comes off easily with a swipe of water and qtip
answered 4 years, 10 months ago
peachyleti
(San Jose, Ca)
answer 3
I do not consider it oil-free. You have to mix it prior to each use.
answered 4 years, 10 months ago
kt11
(Seattle, Wa)
answer 4
If you mean, does it contain oil? Yes--that's what helps remove waterproof makeup.

If instead you meant does it remove oil-free makeup--yes! I find it removes all my eye and lip makeup wonderfully. Helps dissolve all products without pulling at the delicate eye area.
answered 4 years, 10 months ago
eergirl
(Houston, TX)
answer 5
not sure if the label reads "oil free" but my face feels coated in oil after use
answered 4 years, 11 months ago
laney1123
(Syracuse, NY)
answer 6
I don't see mineral oil written in the list of ingredients, but I am no chemist. The product does separate like an oil and water mixture though. It is ophthalmologist tested.
answered 4 years, 11 months ago
katebensley
(Illinois)
answer 7
I would say it is not oil free. I feel the oil, it is gentle, and comes off easily when I wash my face after removing my waterproof mascara.
answered 4 years, 11 months ago
motorcyclegirl
(Santa Barbara, Ca.)
answer 8
This product is definitely NOT greasy or thick.
answered 4 years, 11 months ago
pnkpnthr04
(Billings, MT)
answer 9
It is just a little oily. The oil in it is very gentle around your eyes. It doesn't annoy the eyes like some oils in eye makeup remover.
answered 4 years, 11 months ago
tedalex
(Nashville, Tennessee)
answer 10
no it is a bit oily
answered 4 years, 11 months ago
dollys20s
(brooklyn, ny)
answer 11
No, there is oil in there that you have to shake to mix with the water...
answered 4 years, 11 months ago
sassmuffin
(Washington D.C. area)
Question
Usage 6 months after opening?
I notice that the bottle indicates that it expires 6 months after opening. But what does that really mean? Is it unsafe to use it after that time or is it perhaps just a bit less potent?
asked 4 years, 11 months ago
mariezee
(OH)
on Waterproof Eye Makeup Remover
11 answers
Answers
answer 1
I definitely don't think it is unsafe. I believe it is just more likely to become less potent & not work as well for you.
answered 4 years, 7 months ago
lilmir
(San Jose, CA)
answer 2
It's probably just less potent, it won't damage your eyes or anything.
answered 4 years, 7 months ago
dreamingstars
(Columbia SC)
answer 3
With natural products it would be advisable to use within that time frame. However, it won't be harmful to you, but, like you mentioned, less potent. If you find you aren't using the standard size in the time frame, look into their travel size! It's a tiny bit more per ounce to buy the smaller one, but you won't have to worry about not using it up that way!!!
answered 4 years, 8 months ago
minkerbelle
answer 4
I've used the same bottle for over a year and it's been fine for me. I can't really answer to whether it's technically safe or not, but I've been just fine.
answered 4 years, 9 months ago
melissaphora
(Florida.)
answer 5
my guess is that the plant-derived ingredients would eventually turn (go bad) but I'd feel comfortable using it until I noticed a change in effectiveness or odor. Personally- I'd use the whole bottle before it expired.
answered 4 years, 10 months ago
kt11
(Seattle, Wa)
answer 6
I couldn't say for sure, but my best guess would be that--like all products with oils (including cooking oils, or even foods like walnuts)--there is a built-in shelf-life. Once they are exposed to air, oils break down over time and spoil. Hence, old butter or nuts will start to taste rancid. Probably same principle. If you have concerns about how quickly you'll use up the product, stick with the smaller container until you can gauge your usage.
answered 4 years, 10 months ago
eergirl
(Houston, TX)
answer 7
I think the rule of thumb is that all cosmetic products "expire" after 6 months. I don't think they necessarily become harmful, although depending on how they are stored the chemical break could happen faster and could possibly be harmful--you are sticking this product in and around your eye, so err on the side of caution instead of frugality. I think it will still remove your make up if that is what you mean by "potent?"
answered 4 years, 11 months ago
katebensley
(Illinois)
answer 8
I never noticed an expiration date, but then I use it daily and run out in about 2 months. I always have a backup bottle in the drawer. I've never had an issue with it growing stronger or becoming an irritant. Hope that helps.
answered 4 years, 11 months ago
motorcyclegirl
(Santa Barbara, Ca.)
answer 9
I have been using the Sephora waterproof makeup remover for a couple years now and I've purchased both the regular and travel sizes. I recently used the travel size for vacation after it had been sitting in my cabinet for probably 6-8 months at least and it worked fine. I probably wouldn't try using the product if it had been sitting for over a year or something though, hope this helps!
answered 4 years, 11 months ago
pnkpnthr04
(Billings, MT)
answer 10
I think this just has to do with bacteria having the potential to enter the bottle and grow. It is probably okay a bit beyond six months, but it is better to be safe than sorry and not go too much longer than that.
answered 4 years, 11 months ago
epwmson
(Seattle, WA)
answer 11
I don't think it will last 6 months if you use it every day to remove your makeup.
answered 4 years, 11 months ago
tedalex
(Nashville, Tennessee)
Question
Shake?
To Shake, or not to shake before using?
asked 4 years, 6 months ago
frannimu
on Waterproof Eye Makeup Remover
11 answers
Answers
answer 1
SHAKE!! :o)
answered 4 years, 6 months ago
ninalucy
(London, UK)
answer 2
for the waterproof eye makeup remover shake before using. the regular eye makeup remover doesn't need shaking.
answered 4 years, 6 months ago
lavidabello
(Nashville, TN)
answer 3
Always shake.
answered 4 years, 6 months ago
heycynthia
(Los Angeles, CA)
answer 4
SHAKE!! (obviously....)
answered 4 years, 6 months ago
lilqueenii
(LI, NY)
answer 5
I shake it.
answered 4 years, 6 months ago
lolaoolala
answer 6
Yes, shake.
answered 4 years, 6 months ago
desertbeauty
(san angelo, tx)
answer 7
You have to shake it before you use it
answered 4 years, 6 months ago
jogirl
(napa, ca)
answer 8
Yes, shake it up first to emulsify the ingredients.
answered 4 years, 6 months ago
alexandra825
(Providence, RI)
answer 9
Shake.
answered 4 years, 6 months ago
onaa
(Cambridge, MA)
answer 10
MUST SHAKE!!!
answered 4 years, 6 months ago
dancita
(Wahiawa, Hawaii)
answer 11
definitely shake
answered 4 years, 6 months ago
perrygirl2004
(cleveland, oh)
Question
Is this a oil based make up remover?
Is this make up remover more liquidity water like or more of like a oily make up remover (kind of like olive oil)?
asked 3 years, 4 months ago
Anonymous
on Waterproof Eye Makeup Remover
11 answers
Answers
answer 1
It has more oil, so its great for water proof makeup
Hope this helps :)
answered 3 years, 2 months ago
Anonymous
answer 2
You have to shake it before use to blend the oily component with the non-oily. But no, it does not leave your skin feeling greasy like olive or other oils will do.
answered 3 years, 2 months ago
grannyoftwo
(Walnut Grove, Ms)
answer 3
The waterproof eye makeup remover is half and half, oil and more water like liquid. Give it a good shake to mix before using. Hope this helps.
answered 3 years, 3 months ago
ericah
(Toronto, ON)
answer 4
For me, it has left behind an oily residue, but if you are going to wash your face anyway..it is not that bad
answered 3 years, 3 months ago
tinytang
(Charlotte, NC)
answer 5
More liquidity than oily, but it does have a slightly oily finish perfect for removing lip stain.
answered 3 years, 3 months ago
lesleyh
(WI)
answer 6
It does appear to be half oil. You have to give it a good shake to mix the separated parts. But it works! I'm thinking that it needs to be oily to work and be gentle. The only other product that works as well as this (that I've found) is Clinique's Take the Day Off, and it's the same with the oiliness.
answered 3 years, 3 months ago
kittichick
(Orlando, FL)
answer 7
To me it's not as oily as some that I've used. You have to shake it before use but it's not thick and I don't notice a bad residue like some other products I've tried.
answered 3 years, 3 months ago
katiedid729
(Indianapolis, IN)
answer 8
I would say it's about 50/50. Definitely not olive oil consistency though.
answered 3 years, 3 months ago
ihotmama
(Colorado Springs, CO)
answer 9
You must shake for the two liquids to combine. Like oil and vinegar dressing.
answered 3 years, 3 months ago
gamma4eva
(Hawaii)
answer 10
It's oily...leaves some oily residue after use.
answered 3 years, 4 months ago
danka81
(Calgary, AB)
answer 11
It's both. It has oil-based and water-based components that separate out and need to be mixed before every use.
answered 3 years, 4 months ago
kitti
(NY)
Question
even if your eye shadow isn't waterproof can i still use it and if my eyeliner is waterproof can i use it for that as well?
asked 3 years, 1 month ago
Jesse22
(Freeport, NY)
on Waterproof Eye Makeup Remover
11 answers
Answers
answer 1
Absolutely! I don' t wear waterproof make up that much but I always use this because it removes all my eye makeup better than the regular one.
answered 2 years, 10 months ago
Sofiangel
(Humacao, PR)
answer 2
Yes! It works on any eye products, both water proof and non water proof ones!
answered 2 years, 10 months ago
elsie321
answer 3
Yes, and the formula is very gentile on your eyes.
answered 2 years, 10 months ago
jenpers
(Brooklyn, NY)
answer 4
Yes! Works on everything
answered 2 years, 11 months ago
wynnnd
(San Francisco, CA)
answer 5
Most eyeshadows aren't waterproof. Regardless, this product will remove both waterproof and non-waterproof makeup.
answered 2 years, 11 months ago
LizzV13
(Jersey City, NJ)
answer 6
Yep, you can use it for just about anything. I even use it to take my foundation off.
answered 2 years, 11 months ago
Kairon
answer 7
Yes you can. It will remove all types of make up. Even waterproof.
answered 3 years, 1 month ago
jackilious
(Long Beach, CA)
answer 8
I know it works fine for waterproof eyeliner.
answered 3 years, 1 month ago
KateAka
(Philadelphia, PA)
answer 9
This makeup remover can be used to remove regular or waterproof makeup.
answered 3 years, 1 month ago
1877SEPHORA
(San Francisco, CA)
answer 10
Yes. It is a bit greasy, but that's why it works.
answered 3 years, 1 month ago
kiourkagirl
(Hinsdale, IL)
answer 11
yup
answered 3 years, 1 month ago
beckah77
(Tallahassee, FL)
Question
Formula? Pump?
What is the consistency of the product like? And does it have a pump or is it just an open cover? I'm considering buying this online, but I was just curious as to what it was like?
asked 2 years, 5 months ago
GabrielleL
on Waterproof Eye Makeup Remover
11 answers
Answers
answer 1
The liquid is quite smooth and does separate when left sitting for a while, but just shake it up to mix. It is a non greasy formula. The container it comes in has a droplet dispenser for easy use and if you happen to knock it over it does not spill everywhere.
answered 2 years, 2 months ago
sweet01
(Los Angeles CA)
answer 2
this product come with a top that screws off and it has a small hole where the product comes out.
answered 2 years, 3 months ago
bernadette562
(WHITTIER, CA)
answer 3
The consistency is a little oily which is very common for a waterproof eye makeup remover, but it doesn't feel greasy. It has a little pour hole when you unscrew the cap. You just squeeze the sides gently and it comes out.
answered 2 years, 3 months ago
JGale
(Columbus, OH)
answer 4
This product is a slightly oily liquid, pretty comparable to other eye makeup removers. It has a small opening on top and just pours out with a little squeeze. I love this remover and will definitely buy again! Hope this helps!
answered 2 years, 3 months ago
joylyn77
(Santa Ana, Ca)
answer 5
You shake it up but it on a cotton pad or something. Its not oily and doesn't leave much residue (almost none). The opening is small so you can also use a Q-tip and fix any mistakes when you are applying makeup. I absolutely love it. I use it everyday. Well worth it. You should try it. I see no reason why you wouldn't like it.
answered 2 years, 4 months ago
fancyfootework
(Atlanta, GA)
answer 6
Pump - No. A small hole a bit larger then a few toothpicks under screw off top.

Consistency- thin liquid, feels a bit oily. Washes away easy with your facewash.
answered 2 years, 5 months ago
alexandra10
(Miami Fl)
answer 7
This product is thin, water/oil.
The top is open, no pump.
answered 2 years, 5 months ago
happylife01
answer 8
There's just a hole at the top where you would place your towel or cotton ball to release onto your skin.
answered 2 years, 5 months ago
ekog
answer 9
It is liquid that separates and must be shook up, but it has a small hole in the top so you don't use too much. Too many other makeup removers have a big gaping hole and when the bottle tips over you lose all your remover.
answered 2 years, 5 months ago
tahne
(Georgetown, Indiana)
answer 10
It is not a pump.
answered 2 years, 5 months ago
mgreat2785
(Akron, OH)
answer 11
It's kind of oily. Has a cap lid with a small opening.
answered 2 years, 5 months ago
jbkcmama
(Arlington, TN)
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