new packaging and dispenser
i just received my third bottle of this cream and noticed that it is in new packaging. for my previous two bottles, you could unscrew the cap and take a look inside--and what we all saw is that the pump is way too short for the bottle. as far as i can tell, this new packaging does not allow you to unscrew the cap at all..has anyone been able to? has the dispenser been fixed, has it been made long enough to fit the bottle, or is this a cheap trick on the part of korres so that customers can't even open it to see if the dispenser has been fixed? ugh, frustrated. if i find that the product "finishes" as quickly as the other two did while using the pump dispenser, i am done with this eye cream even though i love it.
asked 2 years, 5 months ago
(long island, ny)
on Quercetin & Oak Antiageing Antiwrinkle Eye Cream
The Korres rep told me it is has a pressure system so it sucks out the product into the pump, it doesn't use a tube. That's why when you first.pump it after purchase you hear the whistle sound so that all the air comes out. So no, there is no extra product left, it literally has all been sucked out!
answered 1 year, 7 months ago
I can't speak to the effectiveness of the new packaging, but I have one with the original pump, and yes, I can see the product in there that I can't get to and use. I have found a replacement product. $42 is too much money for a product that you can even use.