Probably! I had the same issue ! This is junk! I would try to return it ! I threw it away!

Take off top, turn bottom ALL THE WAY OPEN, shake until you see some powder in the center.

Really? Did you try to take it back? I've returned things to the store before with no problem at all.

It took me forever to get the powder to come out the head. You have to make sure you turn it all the to open. When you hear the click noise, press the brush head against your hand and it will eventually come out, if it doesnt all leak out the bottom first.

the very first use will take a few tries to get the powder to come out! then it works perfectly!

My product came out like it was supposed to, but mine wouldnt go bck down after i had it for a while. I just returned it and got another. No problems now...

I bought this at a bareMinerals store and was very unhappy about it also. I have since emptied it and use it as a travel brush since the retracting brush and lid are nice features. Either return it to Sephora or use it for travel since it is a terrible design. The hairs in the brush are too short and don't move enough to get the product onto them. Take care!

Did you make sure to open it all the way? It must "click" to open. I have it and I absolutely love it. Shake it a little, but it should immediately disburse mineral veil. Try to exchange it, because you're missing out on a wonderful product.

I had to sort of prime it the first time. Try it out on your wrist. Remember you don't want to actually see much of the powder on the brush - or there is too much. Don't forget about the tap and swirl

Make sure it's open all the way and then rub it into your hand until you see powder. It took a while for mine to come through as well.

It comes filled with the regular mineral veil, which is only one color. It goes on sheer to finish off your makeup.

Its a translucent powder

i think there is only one shade of the mineral veil and it's supposed to work for everyone. It isn't the foundation, it goes on after the fouindation to give that porcelain finish.

It's prefilled with mineral veil, a clear setting powder by bare essentials. They do make a tinted one, but generally everyone uses the original, and it's a bare color, invisible when it's on.

It is a finishing powder, which is colorless (that's why there wasnt a choice of color). It is terrific for setting your makeup (dust with powder) or to touch up and eliminate any shine.

it is transparent - mineral sheer

It is pre-filled with bareMinerals Original Mineral Veil (fabulous product!) which is a translucent powder which means it give perfect sheer coverage and matches ALL skin tones.

It's just mineral veil which is a sheer powder. It's not a color.

It is filled with a sheer mineral veil.

it's prefilled with the original mineral veil. but you can use it to fill foundation later.. or dump it out into another mineral veil ( if you have one ) and fill it up with that if you need to.

Yes, it's easy to clean. The brush is magnetized. Pull on the brushhead.

I have not yet cleaned it, but would definitely take it apart first.

I would use a spray cleaner, not drench it with water. I'd worry if it would clump too...good luck.

I would recommend the Sephora brush cleaning wipes instead of actually fully washing the brush... I think it probably would hold some water and could ruin it.

The brush is held in place by a really strong magnet. All you need to do is pull it by the bristles strait away from the handle. Wash it as you would your regular brushes, but let it dry really well before reinstalling in the handle.

I washed it with baby wash then let it completely dry. Once I think its completely dry, I use a blowdryer on low on it, that way no water is left inside :-)

I have washed the brush with water and it does dry with no problems

i actually discovered the brush is attached with a magnet! so if you just pull on the bristles the brush part will come off to be washed. go figure!

I would take it back. Of course it is suppose to be filled!

All the powder probably fell out during shipping because the little amount I had in mine sure falls out all over the counter. Take it back for a refund and just buy the jar of mineral veil without the brush attached.

If you paid $29, you probably bought the full-sized one--that's not pre-filled. The smaller ones filled with mineral veil are less than $29.

Sephora is fantastic about returns...they actually have a no questions asked if you do return something. I would return it....I just went there (within the past month) and purchased a mini refilalble brush for $15 and it was filled with mineral foundation. Funny...I returned the full size special edition brush because it didn't work properly.

Well, the one I purchased was for $22. near the check-out counter and it DID have the powder in it.

Mine came with a little vial of mineral veil. You should go back and exchange it.

Yes the brush should have come pre-filled with mineral veil powder

Mineral Veil goes well over any other product. Since I use it for touch ups away from home, I can not say whether I would recommend using it after applying other makeup at home. the brush is a bit stiff and may pick up liquid or cream making more frequent cleaning of the brush.

YES! This is actually what the use of this product is intended for. You can also use it alone with no makeup too :-)

I have dark eye circles. I use my cream under eye correction, dust with a little face powder, then the mineral foundation. It somehow helps to put a light layer of loose powder on before applying the mineral foundation.

absolutely - I use it instead of pressed powder.

Yes, if the product still has makeup in it. It has a tendency to break.

The refillable brush I purchased is filled with bare mineral's foundation. It is a nice sheer coverage, so I would consider using it over your foundation.

I've used it over foundation and cover up and it works great. I just wait a few minutes after applying the foundation or cover up.

There is a reason this is on sale. It's not worth buying the brush combo. The powder leaks all over even when closed. Buy the regular jar and a separate travel brush.

This is a smaller product with a retractable brush and refillable container beneath it.

Dont buy it! You will regret it

I got this free with purchase on the bare minerals website. Not sure if I'd pay $26 for it...

I bought on sale at sephora for $15..so much less anyplace else

Actually, the small one isd $15 in store AND online, but the big one is $26 in store and online.

I think it distributes just fine. I tap the black part with the brush angled down and it loads it up.

a lot of powder comes out....sometimes too much to be honest!

I thought the same thing too!!! but it actually takes a lot of tries (ONLY THE FIRST USE EVER THOUGH :) ) but then it works perfectly :)

I have the solution!!

The reason the powder doesn't come out of some of the brushes is because the pre-filled Mineral Veil gets clogged in the "tube" (that leads from reservoir to brush) from the time it gets packed at the factory, until you buy it and take it home.

Here's how to unclog it: 1) take the detachable brush off; 2) with the brush-side of the implement facing down, tap the implement on a hard surface (such as a counter top) until the powder starts to come out of the opening of the "tube". Note: You may want to place a napkin or tissue on a hard surface before you tap the implement on it, so you don't mess up your counter top.

Once you do that, you should have not problems with getting the powder to dispense.

I think once the powder starts to fill in the brush it will be easier. I got the silver limited edition MV with 3 holes instead of one and I thought it worked much better. I will keep trying with this one, just cause I love the size and portability. I also have the foundation in this size for my travel case.

I saw it at the salon as brush only. If powder added, it would have to be extremely fine as even the extremely fine mineral veil has trouble getting through the brush

Not at all! The only reason I am still using it is because minerals is in it. The cap comes off easily. I also can't tell how much mineral I am getting out.

This brush comes with bareminerals mineral veil inside it already! great deal!

I don't think so

The brush does sell alone, but not in this small size with the cap etc. It is bigger and no cover. This is great for travel or a gym bag.

I find that all BareMinerals brushes shed, which is unfortunate because they have very nice brushes. I actually find that this travel brush sheds much less than the brushes I use at home.

I haven't had any shedding problems with the mineral veil mini brush

I've had mine a little over a month and I haven"t had any shedding problems. The brush is great.

I haven't had any major shedding issues with this brush.

This product is well made. If you want to, you can clean the brush, refill the brush, and it has a cover so that you can take it with you when you travel.

Set it to "Open" to let powder out on the brush by shaking a couple of times, and when you are ready to put it on your face, set it to "Buff" so that any more powder wouldn't come out on the brush. Another word, Buff is to control the amount of the powder on the brush, after getting enough amount of powder on the brush. This is on the instruction paper. However, I usually leave it on "Open" when I'm putting on my face.

Buff is the setting you want when using the product. Open is for refilling it with the Mineral Veil-the cartrige will come out so you can refill. :)

Open the product flows freely onto the brush. Buff the product flow is ceased yet the brush is still extended. :)

DOES NOT WORK!!!

Open (theoretically - I have found it doesn't work well) allows the powder to flow down into the brush. Buff closes off the powder opening but still allows the brush to be extended.