answer 1
I found that running the roller bar over my finger, then using my finger to apply worked much better. Otherwise it was pretty messy.
answered 2 years, 5 months ago
answer 2
i haven't had any problems at all - I would exchange yours for a new container...sounds like you got a dud :)
answered 2 years, 5 months ago
normandy2010
(Normandy, France)
answer 3
Try storing upside down,and roll back and forth around the eye socket area during application.I am sure that the manufacturers' cannot see each and every bottle so they don't know that 1 or 2 rollers don't work as well.The product in my opinion is worth the effort.
answered 2 years, 6 months ago
aestheticsqueen
(Yuma, AZ)
answer 4
I don't know how well this will work to help get more product out of the eye roller but I think shaking it a few minutes before use and then setting it upside down (while you apply moisturizer, etc.) has worked for me so far. Hope that helps!
answered 2 years, 7 months ago
answer 5
Turn it upside down for a couple of seconds before you put it on your eye area and then gently roll- this works for me!
answered 2 years, 9 months ago
answer 6
I found holding it upside down and banging it against my hand until the serum comes out of the rollerball helps. However I lost patience and exchanged it for the Clinique version which works better and serum always comes out easily, with no banging!
answered 2 years, 10 months ago
answer 7
I had the same issue, and I actually pulled the rollerball part out to see if there was a clog, and there was not. I stored it upside down, rolled the heck out of it and nothing came out. I was about to throw it out, but tried shaking it really hard first. I mean REALLY hard. It started to come out after that. Now, each time I shake it really hard, upside down, and it has been working well.
answered 2 years, 10 months ago
answer 8
Once in a while i've had this happen, hold it upside down and at the same time give the ball a few little tap's so it pops up and down (it is like priming it), works for me!
answered 2 years, 11 months ago
answer 9
I too was having this problem. It was very frustrating indeed, especially since I really love the product! I started storing the bottle upside down and that seems to have done the trick. Give that a try and see if it helps.
answered 2 years, 11 months ago
mytoystoresepora
(Sugar Land, TX)
answer 10
I store mine upside down, and have not had any problems
answered 2 years, 11 months ago
answer 11
In order to "prime" the product ,it is necessary to turn the bottle over and give a couple of gentle shakes. That should help for sure!
answered 3 years, 6 months ago