It's gone due to a combination of 2 things; It evaporates every time you open the bottle (not to mention it's alcohol so it does so even faster) and also, a little bit of the top layer is absorbed into the cotton of your Q-tip every time you dip it in. Considering the size of the bottle, it makes sense that all of the top layer would be gone in a couple months.

Make sure it's not stored in a warm place, sounds like it evaporated.

I would return it then!! That is NOT supposed to happen

The majority of the clear liquid is IPA (isopropyl alcohol) It readily evaporates when the bottle is opened. It is best to dip in your q-tip and put the cap back on immediately.

It's a tricky product in that way. Just make sure the q-tip goes all the way down into the pink substance so that you're pulling that out. If the pink substance is still liquidy enough to use then you can just use that until it runs out.

Yeah, it will dry up sometimes. I'd say one and half months is max shelf life once opened.

no clue- unless maybe lid wasn't sealed. I haven't had any problems with mine.

It is true that the top layer will be used and evaporate more quickly than the pink sediment. The way it has been explained to me is that a bottle of Eradikate is really only meant to last 3-4 months, depending on how much you use it. I replace my product every 3 months. Hope this helps!

I suggest emailing the customer service reps on the Kate Sommerville site...see what they say.

My clear liquid got used up as well, but that was when I bought a new bottle. I felt like it wasn't as effective without the clear liquid, but I still got tons of use out of it!

I've had the same thing happen before and I just added rubbing alcohol to the top since isopropyl alcohol (the inactive ingredient (the clear stuff)) is the same as rubbing alcohol. Its good as new again. Hope that helps.

Yes, it is. But don't apply it too much or too often. I'd recommend once everyday or every other day for sensitive skin.

I have used both brands of skincare regimen but not for acne treatment. I was semi-pleased with Kinerase roller ball acne treatment but amazed with this product. And it doesn't dry skin out on spot applied.

I have very sensitive and reactive skin and I can use it. I love it!

I have sensitive skin and it seems to work fine for me - it may sting a little for a few seconds after dabbing on with cotton swab, but I haven't felt any extra reddness or sensitivity happening when used. I sleep in mine too.

I have sensitive skin and break out very easily. It has worked fine on my sensitive skin.

You could try it in a small spot, and maybe not use it every night and be alright. But, it is very drying.

Yes, I really think you should give this a shot. It is working for me, and I have highly sensitive acne prone skin as well. Very tolerable and effective! I'm sure you'll love it.

It is really strong. My mom and I both use the product, her skin is more sensitve then mine. I can apply frequently (everynight and sometimes during the day when I dont leave the house). Her on the other hand, she has to give her skin a break. If you do use it just be sure not to over apply. It can dryout ur skin easy.

I too have very very sensitive skin and have problems finding things to help acne because everything is too strong for my face. I just used this last night and for literally a few seconds it had a mild tingling sensation (not burning) and that was it, the next day my face felt fine and my pimples were pretty much gone. The only thing I suggest is that you use only this on your skin, don't add other products cause it will irritate. Just one little dab of this stuff does the trick and lastly, when you wake up the next morning cleanse your face and put a good moisturizer on so that the spots you have applied this product to don't become overly dry, hope that helps:)

i have very sensitive skin and it's fine. It may dry you out a little bit. To avoid this be sure to moisturize before application and only use it at night, skipping a night if you notice it is beginning to dry too much.

I use Ole Henriksen's Invigorating Night Gel as well as the Vitamin Plus moisturizer from the same line. As with any other product you use make sure you allow enough time after applying your moisturizer for it to properly absorb into your skin without interference from other products. Depending on your skin type this can be anywhere from 5 to 15 minutes. Based on my experience Eradikate should still be effective for you if you allow a little time in between your moisturizer application and this application.

You could try using a lighter moisturizer at night or you could always avoid the infected area and just use the sulfur for those particular spots. It is a little bit more labor intensive but in the end might be the best for your skin.

I wouldn't use a nighttime moisturizer with this.. it would probably create a barrier between this product and your skin. HOWEVER if you have a lightweight night serum or are using Differin Gel for acne or another treatment it can go over that.

You should put the moisturizer first then apply this product. Thats how I use it, I couldn't imagine putting my night gel over it, definitely will be disaster.

I use moisturizers that are light weight and "gel" like such as Clinique's Dramatically Different Gel (or Garnier's Moisture Rescue Gel Cream). Sometimes, I do use light weight moisturizers made for acne, but that may be too harsh for most. The reason it works for me is because the acne moisturizers all over can be preventative, while the EradiKate fights the pre-existing bumps. Another trick I use when I want all-over moisture is to use a couple drops of pure jojoba oil. It's a great oil for acne-prone skin as it doesn't clog pores, and can help to combat acne and heal old blemishes.

I've done both. Using after moisturizer it is less effective but it still helps. The treatment dries quickly so I'd rather put it on first then layer moisturizer on after waiting a minute, being careful not to rub roughly over the spots.

I have this whole annoying skin regime at night to keep the redness at bay... Cetaphil, Witch Hazel toner twice a week, Aroma Vera Blemish Solution Aromatherapy every night, a pea-size amount of Aveeno Ultra-Calming moisturizer, and then EradiKate on my red areas or pimple flare-ups. EradiKate goes on last, since it is supposed to dry on your skin and stay on overnight. This stupid routine is timely, maddeningly high maintenance and unattractive to be sure, but it keeps me attractive for the daytime! :)

I use a serum AND night cream with the product, and I have found it to work just as good as when I wear nothing... it's THAT good!

In fact, using a good moisturizer with it takes the dryness down and makes it look better in the am.

What I do, is I use my moisturizer after, and just not go over the place where I put the product. I tend to only target the areas where I have pimples or see them forming, so I don't smear it all over. And I just use my moisturizer everywhere else. :)

I use it on top of my moisturizer, and it's worked fine for me.

You just dip a q-tip into the bottle, going straight through the clear solution & into the pink sediment. Then bring the q-tip straight up & out of the bottle, then dab it on your spots. You will look like you have calamine lotion on your face, but this is how it is supposed to look.

Dip a Q-tip down through the liquid and into the pink stuff (sediment). Then dot it onto the spots. Don't re-dip the Q-tip. You don't want to risk tainting the rest of the bottle. Use the other end.

Read the directions. You dip a Q-tip into the pink sediment and apply.

Yes, it's supposed to look like that. drop a q-tip in so that it hits the pink stuff and pull it back out through the clear. That's the right mix.

Do not shake the bottle. Take a cotton swab and dip into pink at the bottom. Dab excess off around rim of bottle. Once the excess dries, you can wipe it on a cotton swab and lightly dip in clear fluid. Dab on acne.

You're supposed to dip a cotton swab into the sediment (the pink stuff) and apply on your face. DO NOT SHAKE IT. The liquid and the sediment are meant to be separated like that.

the sediment (peach-ish stuff) is what you apply to the pimple. i believe that the clear liquid above it is there to preserve the sediment and keep it from drying out.

The pink stuff at the bottom is what you want to apply to the blemish. I'm not sure but i think the cler liquid is alcohol..

you are not suppose to shake the bottle - you want the clear liquid on top of the pink liquid. I take a q-tip and dip through the clear liquid and into the pink part, then apply it to my face.

The directions state that you dip a Q-tip down into the bottom and bring up the pink stuff. Make sure you don't shake the bottle, you want the pink at the bottom. Something in the separation makes it work.

10% sulfur. The % of salicylic acid is not listed, however it is the second to last ingredient on the bottle. There is more IPA (isopropyl alcohol) than salicylic acid in this product. It doesn't over dry my very oily fair skin the way salicylic does. Hope this helps.

It just has sulfur 10%

It's 10% sulfur and 0% salicylic acid. All products whether from Sephora or any other store will always list their "active ingredients" on the package.

The bottle lists 10% sulfur. Don't know about the salicylic acid, sorry!

the package says it has 10% sulfur but does not specify how much salicylic acid it has.

Yes, I'm almost certain the percentage is listed on our little bottle. An excellent product.

This product contains 10% Sulfur. It contains Salicylic Acid too, but it doesn't list it's percentage; it is listed in the "Inactive Ingredients" list.

This has 10% sulfur and I'm not sure about the salicylic acid because it doesn't say on the package. It's the fifth ingredient and since it doesn't say..I'm guessing it's less than 0.5%? I wouldn't recommend this though..

the Sulfur is 10%

10% sulphur - it's listed at the top of the ingredient list on back or side of box, not on bottle. No salicylic acid.

It will solidify if you don't keep the bottle cap on tight. Make sure you're not shaking the product. Otherwise though, it should last although it can begin to solidify as you get down to the bottom.

The product shouldn't have solidified unless the liquid that is over the product was drained off. That's the only way I can think that it would solidify, since that liquid is probably meant to keep the powder from drying out.

We've had our bottle for 3 weeks now and this hasn't happened to ours. Is the top being tightened down well after each use? We make sure our is~ hope that helps.

Screw the cap on tight. Don't pour that clear liquid out. Don't shake. Use q-tips.

That does not seem normal. I've had mine for months and there's still plenty of liquid, and the powder still seems "loose" at the bottom.

Did you not screw the cap on tightly, or has it been left out in the sun? Maybe you have a defective bottle. I would return it and try again, making sure to screw the lid on securely each time.

I think this is supposed to remain in liquid form. It says you're not supposed to shake it, so I guess if you did that it might solidify, but I don't know if that would make it worse? I wasn't sold on this because the fact that it's a liquid makes it harder to apply on acne.

If you bought Eradikate only 2-3 weeks ago and it's solidified, I would take it back and get a replacement. It is true that the top liquid layer will not last as long as the pink sediment layer, but the layers shouldn't solidify so quickly, if at all. The only thing I can think of that might have made that happen is if you might have shaken the product? The product should not be blended - it is made to work with each layer remaining separate so that you get equal amounts of each layer in each treatment. Hope this works out for you!

The produst should not be shaken! You are meant to dip a cotton swab into the pink solids at the bottom of the jar and apply the 'cake-like' solution to the problem areas. The product, when settled, should look completely separated, kinda like oil on top of water. It should be alcohol solution on top and pink solids on the botton. Good luck and have a beauty-ful day!

No, perhaps your cap wasn't put back on. I've purchased this a few times and mine has never done that.

Im not sure if it should solidify but I would definitely take it to Sephora and see what they can do.

It does dry up rather quick! I just dab it on with a q-tip and quickly blend it in using my finger tip. Apply very little it goes a long way.

You should buy a new one.

Just wait for it to "settle down". Let it sit for a while so that the sediment can return to the bottom of the bottle. It doesn't need to be completely on the bottom before you can use it again, but it shouldn't be too mixed up. I'm not the most graceful girl, so there are times when the bottle gets seriously jostled and I have to wait it out, but it does eventually return to "normal" after a while.

The product should not dry up. If it does, it is because the cap has been left off, or it is old. If you find that, if after using the product just a few times, it is solidifying or drying up, you should return the item. I have been using this product for over a year and have bought several bottles. It only once dried up, and that's because I dropped the bottle and broke the cap.

It solidified? I'd say it's defective and return for exchange or refund.

i think there no solution!
you need to close the lid more tight~

Someone must have shaken the bottle- it states "do not shake" but from the looks of it you immediately think that it needs to because the solution is separated-looks like camphor(pink on bottom) and top is clear. Directions specify to dip q-tip down to bottom and remove and apply to spot. No mixing-shaking. I have had mine and followed the instructions and havent had any problem with solidifying.

1) Since it might end up being a waste anyway, you can always try pouring a bit of rubbing aclohol in the bottle (as I imagine it is the fact that the alcohol evaporated that has caused the product to dry out).
2) After you do that and just in general you should make sure to keep the lid on tight so that the alocohol in which the sulfur sits does not evaporate.
3) if you can't restore it, I would also reccommend taking it to a Sephora to see if you can return it as you haven't had it for that long. And when they give you the new one....just remember not to shake it and to keep the lid on tight.
Good luck!

REPLACE!!

I didnt know that this could solidify but I would definitely take it to the Sephora store you purchased it at and see what they can do for you. I have always had great experiences at Sephora and I hope they will remedy this for you.

I bought mine in-store and after simply transporting it home, I had to wait for the product to settle. So I would imagine that having the product shipped to your home would affect the product as well. However, if you place it on a shelf in your bathroom for 2 to 3 days, the ingredients will separate and you will be able to begin treatment!

The product will be shaken upon delivery from normal handling in the delivery package. Set the product on a countertop undisturbed and it will revert back to the separated state. It should take about 45 minutes to settle down.

I ordered mine online, and it came just fine. I think it's fine if it is moved around a bit in shipment, you just dont want to vigorously shake it.

It won't effect the product as long as you let it separate back into its 2 layers once you receive it (which takes a couple of hours).

If it does shake up, just let it sit a couple days and the product will settle to the bottom.

I ordered mine online also and when I got it and opened it up I could tell that it had gotten a little shaken up. I just let mine sit on the counter overnight. When I checked it the next morning all the pink had settled to the bottom. If anything, it may just need some more time to settle.

It will settle down as soon as you sit the bottle up for a few minutes. Great product

Yes, I ordered mine online, and the product was a complete mess when I received it. I drove to the nearest Sephora and exchanged it. I would say to try Mario Badescu's Drying Lotion($17). My friend uses it and she ordered it online. Her product returned to its original form and is the same as EradiKate.

It will settle over time. You just don't want to shake it prior to use.

No, it won't effect the efficacy of the product, but you will need to let it sit for a little while before using it, just to let the sediment & clear solution separate again. Then, just dip a q-tip straight down into the pink sediment & pull it straight up & out through the clear solution, then dab on your spots.

You are not supposed to shake it because the product is made with ingredients that are supposed to seperate (alcohol is the clear solution on the top half and sulfur [and whatever else is in there] is on the bottom half). If you shake it they will mix together and you are NOT supposed to put it on your face when they are mixed. You have to wait until the solution seperates again. Basically, the ingredients in this product are not meant to mix together and it will probably make the treatment less effective or hurt your skin if you mix them and put it on. Those are the only logical reasons I can think of for them to put "do not shake" on the bottle.

The product is meant to be separated. It is used by dipping a cotton swab into the pink bottom layer so that you do not get too much. The bottom pink portion will dry out the pimple and the top clear portion kills bacteria. If you shake it, you will not get enough of the pink portion on the cotton swab so the product will not be as effective. Remember: there's a reason that the directions say to do things a certain way and the manufacturer can't promise the product will work if you aren't using it properly.

Let it settle and do not shake it again.

probably solidifies like complaints have stated. Usually there is a good reason when directions indicate not to.

You can't shake it because the different substances to treat the pimples are layered. The sulfur is on the bottom and salicyic acid is in the alcohol that floats on top. If you shake it, you may not get as much sulfer, it also may not dry as well on your face.

Well if you shake it, it just mixes the layers so that it's just all pink liquid (I ordered mine online so it was shaken when I got it) but after a while it will separate and be fine.
I'm not quite sure if it is completely horrible to shake up the product, but I think it would make the application process more difficult because the product is alot more watery and messy (basically when you apply it, it will run down your face). When its separated the pink layer is more thick and transfers/adheres better to the skin.

The actual treatment is at the bottom of the bottle and looks like a pink paste, if you shake the bottle the liquid and pink paste will mix together and it will not effectively work how it is made to. So if the bottle does get shaken up no worries just stand it up and let the two ingredients settle.

In order for the product to be most effective, you want it to separate so that you can apply mostly surfer (the pink sediment). That's the stuff that's going to help eliminate the blemish.

The product is designed to separate with pink thick stuff on the bottom, and clear stuff on top. When you mix it, it looks like calamine lotion until it separates out again. Obviously, when it was shipped, it got mixed up, and it's fallen over since I've had it and mixed up. I just wait until it settles before I use it. Not a big deal, and it doesn't seem to change the effectiveness of the product long-term.

It is 10% sulfur. I'm not even sure it has salicylic acid in it.

It is 10% sulfur. It does not give a percentage for salicylic acid but it's the 2nd to last ingredient.

10% sulfur. The % of salicylic acid is not listed, however it is the second to last ingredient on the bottle. There is more IPA (isopropyl alcohol) than salicylic acid in this product. It doesn't over dry my very oily fair skin the way salicylic does. Hope this helps.

10% sulphur. Not sure about the Salicylic Acid. It doesn't say on the bottle... I'm sure it does on the box, though, which I threw away.

10%

There's no salicylic in this product. It uses a high percentage (10%) of sulfur as it's active ingredient.

The concentration of sulfur is 10%, which is the highest amount I've seen in any product for what it's worth.

The packaging does not state the concentration of salicylic acid. I would guess it must be pretty low if they didn't add it since most acne products do state this.

10% Sulfur.