I don't think this answer will help but I certainly was not able to open it. I tried all night with my bare hands and with tools. My finger is bruised from all this effort. I can't imagine liking this product and wanting to buy it again just to go through this again. I will be returning this product promptly and exchanging it for a toner that is easier to open and alcohol-free.

Slightly twist the top while simultaneously gently pulling up. Make sure not to lift the bottle by the lid and keep a good grip on the bottle.

The ingredients list is as follows: Aqua-Butylene Blycol, Alcohol Denat, Methyl, Gluceth-10, Blycerin, Dipropylene Glycol, Betaine, Methylparaben, Phenoxyethanol, Cyclodextrin, Sodium Hexametaphosphate, Sodium Hyaluronate, Potassiu Carbomer, Fragrnace, Peg-60 Hydrogenated Castor Oil, Xanthan Gum, Acaylates/c10-30 Alkyl Acaylate Crosspolymer, Arginine HCI, PCR, Magnesium Cholride, Calcium Chloride.

It can be used as either. It's formulated to be a moisturizer -- a lighter emulsion -- but it can, if used with a lighter moisturizer, work ok as a toner, too. I find it works best if I don't use a toner before I use it; usually an oil-reducing cleanser, then this elixir, work great during the day, and I can use this very sparingly as a toner at night before my anti-aging night cream.

This product is mild, does not burn and is gentle for use 2 times a day or for purposes of refreshing your skin.

Hey there,
I have very dry skin and this product acts like a catalyst (activates) to my moisturizer. It's almost as if it allows my moisturizer to be absorbed by my skin. I use Shiseido's Pure facial moisturizer and prior to me using this product (or any moisturizer) it almost felt as though moisturizer just sat on my face with out any epidermal penetration. This product has seriously changed my skin's moisture level. I love this stuff! It is a bit pricey so instead of using a cotton ball, I use my hands to apply it on my face. Any additional product can be absorbed onto your hands for additional moisture ; ) Hope this helps!

This is not a moisturizer so you must use one after applying it.

I have sensitive skin, and have had to go back and forth between expensive skin care, and dermatologist healing balm when they burn my skin again and again. I really like this!! Besides, if you have an allergic reaction, Sephora is really good about refunding your money.

It is not a skin brightening or lightening product. It's a skin softener and should be used to add moisture to your skin, in conjunction with your moisturizer. Others may have found it helped with acne but it should not be bought with that intended purpose otherwise you may be disappointed.

Yes I started using this when I was 17. It works very well, leaves my skin feeling smooth. I could say this is one product that I absolutely cannot be without.