I'm certain you can solve this issue with the Product Dealer and your last Resort should be the Brand Rep.
answered 1 year, 3 months ago
You can remove the sprayer with pliers if you're very careful, then just pour the cologne into a refillable spray bottle. This particular cologne is even sold in a refillable spray bottle, so it's a shame you didn't buy the refillable version, because you then you wouldn't have this problem.
You could also put the bottle in a tupperware container and brake it with a light tap of the hammer, then pour it into the refillable spray bottle.
answered 3 years ago
(Virginia Beach, VA)
Please call us directly at 1-877-SEPHORA (1-877-737-4672) for assistance. Beauty Advisors are available Mon-Fri 6am-9pm and Sat&Sun 8am-5pm PST.
answered 3 years, 2 months ago
(San Francisco, CA)