I don't remember it ever stinging when I first used it. Have you used it a second time since then? Did it sting again?

I soak the product into a round cotton pads and wipe it along my eyelid. I find cotton pads works better than a cotton ball. Also, when you're putting on eye makeup, you can also dab a Q-tip into it to help fix errors (like eyeliner).

it stung the first few times i used it as well. as for how to use it, i just soak a cottonball and then hold it on my eye for a few seconds and then i wipe my eyes.

It can sting a little bit every once in awhile, and it probably does only because you're new to using it. Trying putting a little on a cotton swab and using it that way because then you only have to put it on a little area around your eye. Don't soak your skin with it; just dab at it gently because the area around your eye is sensitive. It should be fine normally.

I've never experienced any burning or irritating sensation when using this product. (I've tried another brand and did experience that.) I have always applied it using a cotton ball and sweep it gently across my eye lids. I then take a q-tip dipped in the solvent solution and run it under my lower eyelashes to remove any other eye makeup that remains. I follow this up with washing my face with facial soap and water. You shouldn't have to leave it on your eye lids or let it soak for a few seconds. I generally don't wear very heavy eye makeup, so if you are finding that this remover isn't working for you you may need to change to one that has a more oily feel to remove the eye makeup. Be sure that you are being very gentle around the eye area and not rub or tug on the skin as it is fragile and sensitive. Good luck!

I have never expirienced stinging but I'm sure it's nothing unusual, maybe you are just getting a little into your eyes by accident? Also, to use this product I just put dispense it onto a cotton ball and wipe it over my eyelashes. Hope this helps!

I haven't tolerated this product well for eye makeup removal. I use it to clean up mistakes while applying, because it is not oily & doesn't require rinsing. I don't have stinging when I use it, but my eyes get irritated if I remove all eye makeup with it.

Use sparingly and don't rub! Wipe off quickly with a tissue.

I've never noticed the stinging. Soak a cotton ball or pad wip from the top lid down and under lower lid. I never get any on my eye ball or tender skin that way.

Occasionally I will feel a stinging sensation, but only when I use it with other products. For example....I wash my face, use my toner and then decide to remove my makeup. I think it is because of the multiple products for me. I usually will wet a cotton ball and let it sit on my eye for a few secongs and then rub downward to remove makeup.

This product should not sting, but, perhaps, your eyes may be sensitive to it. The way I use this product is to pour some of it onto a cotton pad and use the cotton with the remover on it to take off my eyeshadow and mascara. Hope this works for you!

I had tried to use it for mistakes but it didnt really work for me. It worked for mascara mistakes though. Its still a great product !

I would say yes... since it is not oily, you could just dab a Q-Tip in the bottle and fix any mistake. I use it for this when the mascara gets on my eyelid.

Absoluetely! Just a bit on a Q-Tip and correct away.

I use it for this purpose all the time. I put a Q-tip in the bottle and then run it around the top rim to get excess off. Then fix the oops!

I use the big bottles for removing makeup completely. But then I also get a small sample bottle & keep it in my makeup bag for correcting mistakes. I get so stressed when I get mascara on my eyelid. With this product, I just dip a q-tip in the solution and it gets rid of the mascara in one swipe! It doesn't smear or make a mess. And then I apply just a little more eyeshadow (if I was already wearing some) over that spot. And voila!

yes I think so with a Q-tip for make-up mistakes. but when I'm taking off my make-up for the night I normally use a cotton ball.

Since it's not oily, you use this product to fix eye make-up mistakes without having to take-off all your make-up.

This is quite runny and powerful for the most part. It usually takes all or several layers off at once so if you are looking for something to just remove the top layer say of a shadow, this is not it. If you need to just take a smudge off, then I would use a Q-tip with this and you should be fine.

I don't believe so

I use it for correcting mistakes with pretty good success. I take a q-tip and dip it in, erase the mistake, then dip the other side of the q-tip in water and rinse the spot off. This way you can correct a really small area. I would let it totally dry or use some base/primer before reapplying though, makeup tends not to stick right away. I hope this helps!

This does not do well for some waterproof mascaras. Read your mascara to see what product to use for removal and you will find that will work best. I actually had to buy a special brand of oil-based remover for my last mascara.

Yes! I only wear waterproof mascara and I almost always wear eyeliner and I swear by this product.

I would think so, right now I'm using Mary Kay mascara not sure if it's waterproof or not. But I would think this make-up removal would work for you as well.

I used to use this with all sorts of non-waterproof eye makeup with no problems, but now the only eye makeup I wear is a waterproof mascara and it does not get all the product off unless I really apply a generous amount and rub more than I'm comfortable with on my delicate eye area. I returned it for a cleansing oil and have had no irritation or problems removing product since.

I would opt for a different makeup remover for waterproof mascara. I find that something oilier works best for those. Try Lancome's for less tugging with the waterproof mascara. However, the Clinique does a great job with cleaning up AFTER removing mascara with an oilier remover. Leaves the skin around your eyes clean and oil-free. The Clinique also will remove smudges of waterproof if you get them while they're still fresh.

For waterproof, I have to wipe a couple more times extra compared to regular eye makeup, but it still works just as effectively.

yes, you just have to soak the cotton ball with the remover, and then hold it on your eye for about 30 seconds or so, and then it wipes away effortlessly.

Not as well as other removers. Depends on how much you apply.

No. Not at all.

NO. For waterproof makeup removal try Clinique's Take The Day Off for Lids, Lashes, and Lips.

When it comes to removing mascara the best way to do this is by taking a cotton ball with the solvent and close your eyes and apply on your lashes and pull down gently and repeat. Once you do that it will be on your cheeks but you can quickly clean that up. If your lashes seem wet, take the cotton ball and swipe them from the lash line out like your applying mascara. Hope this helps you.

If you wear Blink mascara (the tube your lashes stuff) you need a bit of patience. This will remove it you just need to allow the remover to soak into the mascara and then swipe down ward. I swear by cotton rounds when using this. The bit of extra texture from the manufacturing process sweeps all mascara away. Also, I put mine in one of those push top applicators like manicurists use. easier to saturare the cotton round and less waste. You can pick one up for a couple of dollars at a beauty suppply store.

no no no!! hold your cotton ball/cotton circle over your eye for about 10 seconds before you swipe your eye. This lets the solution sink in and soften your makeup and helps remove more (if you are sometimes left with makeup on)
By letting it sit for a little before you swipe it can also help prevent fine lines and wrinkles so there isnt as much tug/pressure around sensitive areas (eyes)

I have found certain waterproof mascaras require special products to remove. Read the mascara label (you may have to go to a store to do this or look online) and then use the recommended remover.

Maybe try a different mascara. I love this product and have never had problems with it. I know that Clinique does make a mascara that only comes off with warm water. And I'm not 100% sure that this makeup remover works with that.

It works best with a cotton pad or ball. Q-tips help with stubborn areas. In general it removes better than any others I have tried

WOW I've never had this problem. I wear maybe two coats of mascara but when I'm removing my eyeshadow/mascara I use a cotton ball. The removal is liquid with a oil base and it removes my mascara easy without damaging my lashes.

I had the same exact problem removing my Dior waterproof mascara (the only eye makeup I wear) to the point that I ended up returning this because of the stinging and irritation. I used to use it years ago and didn't have this problem, but I used to wear non-waterproof mascara. I switched to a cleansing oil and have no problems now.

You must purchase cotton pads instead of cotton balls. Saturate the pad thoroughly and the mascara should come off with just two or three swipes.

Try using a round cotton pad instead of a tissue. I find that the cotton pad gives a smoother application over a tissue. You don't need to rub hard, just wipe from inner corner to outer corner with the amount of pressure you use to put on facial cream. Remember that it's normal for eyelashes to fall out from time to time, but if they are coming out every single time you use this product, you might be rubbing too hard.

This depends on your skin type. The purple has oil and the Blue is oil free. I have oily skin so I am not supposed to use anything with oil. I have to use the blue kind.

I have used both but prefer the blue one

blue

Having tried both...i think that the puple one is more gentle and effective, but both are great

yes